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Trailer Service Department Manager

Expired Job

Ebsgroup Oklahoma City , OK 73101

Posted 5 months ago

Trailer Service Department Manager
Summary Description:
The Service Manager will report to the General Manager. Manage daily operations of our Service department, ensuring all maintenance/repair of trailers are completed in a quality and timely manner. The Service Manager will be responsible for the supervision of the Service Staff, Service Techs and Shop Foreman.
This role requires experience in trailer repair / service facilities
Duties and

Responsibilities:
  • Ensure that a customer's needs are being fulfilled.
  • Completes and processes of paperwork to meet the companys objectives for production.
  • Oversees safety regulation compliance within the department.
  • Maintain safety and compliance excellence.
  • Handles personnel issues within the service department
  • Processes paperwork for work orders if service staff is out of office.
  • Provides customer service, including handling the phones and lobby traffic
  • Inspect work performed by mechanics in overhaul and repairs.
  • Review and approve completed work orders.
  • Make sure Service employees follow established safety procedures and techniques to perform job duties including lifting, climbing, etc.
  • Order equipment and supplies and maintain accurate records.
  • Recommend replacement of existing equipment.
  • Direct the upkeep and appearance of shop and parking lot area.
  • Assist in recruiting, screening, training, and evaluation of shop employees.
  • stand laws and regulations on transportation and safety.
  • Wear the proper safety equipment.
  • Perform other duties as required or assigned.
Qualifications and

Job Requirements:
  • Excellent mechanical aptitude and exceptional oral and written communication skills.
  • Ability to be a clear / positive communicator and the ability to lead a team of technicians and assist in their skill development.
  • Basic working knowledge of Microsoft Office, Excel, 10 key & AS400 service systems.
  • Valid drivers license with no restrictions and good driving record.
  • Good attendance Monday through Friday. 8 a.m. to 5 p.m. (times may vary per dealership location).
  • Keeps himself/herself groomed and clothed per the dealership guidelines.
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Trailer Service Department Manager

Expired Job

Ebsgroup