Trade Finance Operations Technician

Popular Inc San Juan , PR 00901

Posted 2 months ago

Full Time Opportunity

General Description

Responsible for processing and supporting International Trade Finance Operations transactions for Letters of Credit and/or Documentary Collections requiring complex analysis and use of judgment.

Essential Duties and Responsibilities

  • Process daily transactions for customers, foreign banks and/or relationship managers, ensuring timely and accurate delivery. Provide support to internal and external customers to research and resolve issues, questions and concerns related to International Trade Finance products that require complex analysis.

  • Support team members and customer service. Provide administrative support to team members as needed. Performs highly specialized clerical duties pertaining to assigned team. Acts as a backup during vacations, absences, etc.

  • Research and resolve complex accounting entries related to Letters of Credit and/or Documentary Collections as needed. Actively maintain records for audit trails.

  • Build and maintain comprehensive knowledge of applicable regulations and international standards surrounding International Trade Finance Operations processing, which may include UCP 600, ISP98, URDG 752, URC522, Incoterms, BIS and OFAC. Process and support operational efforts in compliance with established procedures.

  • Interpret complex legal and bank documents for internal processing.

  • Other duties as assigned by management which may include projects, training initiatives, writing procedures, and processing (non-routine) monthly and quarterly transactions.

  • Strives to deliver operational excellence, including efficient and quality processing of assigned tasks. This position requires attention to detail and the ability to manage multiple deadlines and high volumes in a team environment. The ability to interact with internal and external customers is required for success in the role.

  • Exercises use of judgment in performing duties.


Bachelor's Degree


  • Minimum 2 years' relevant work experience

  • Strong PC Skills and intermediate knowledge of Microsoft Office products

  • International Trade Operations experience preferred

  • Familiar with Commercial Lending, Letters of Credit and/or Documentary Collections preferred

Other Qualifications

  • Detail oriented

  • Ability to interact with all levels of the organization

  • Supports cross training activities and the ability to work in a team environment.

  • Strong customer service, organization, analytical and problem-solving skills

  • General knowledge of accounting/financial concepts.

  • Domain of MS programs: Excel, Word, PowerPoint and Outlook.

  • High analytical and quantitative capacity.

  • Excellent interpersonal skills and teamwork.

  • Flexibility to adapt to new situations and rapid changes.

  • Initiative and judgment to seek solutions and make decisions within the delegated responsibility.

  • Ability to work under pressure and meet deadlines.

  • Ability to thrive in a high-volume environment.

  • Dexterity to handle multiple tasks simultaneously.

  • Excellent oral and written communication skills in English and Spanish.



Analytical Discipline

Business Excellence

Change Agent


Collaboration & Teamwork

Customer Centric

Self Development

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Trade Finance Operations Technician

Popular Inc