TPA Relationship Manager

We are open to having this role work remote for the right candidate

Who we are

Corebridge Financial helps people make some of the most meaningful decisions they're ever going to make. We help them plan and take action to protect the future they envision, and respond to some of life's most difficult moments through the solutions and services we provide. We do this through our broad portfolio of life insurance, retirement and institutional products, offered through an extensive, multichannel distribution network. We provide solutions for a brighter future through our client centered service, breadth of product expertise, deep distribution relationships, and outstanding team of hardworking and passionate employees.

What you need to know:

The TPA Relationship Manager will report to the Head of Third Party Administration responsible for the Corebridge outsourced relationships. In close partnership working across Finance, Ops, HR, and IT, the Relationship Manager will be accountable/responsible for successful program management of activities across all aspects of the business. This will include the day-to-day management of the relationship, coordinating contractual change orders, reconciling billing, coordinating governance meetings, developing a tight working relationship with all parties, and ensuring key problems are identified, tracked and resolved.

Responsibilities include:

• Supporting day to day management of the relationship

• Oversee expense management including invoice reconciliation, penalty application, volume variances

• Develop tight working relationship within both Corebridge & TPA to help create a One team operating model built on structured engagement, governance and motivation practices

• Monitor adherence to Service Level Agreements (SLAs) and service support model outlined within the scope of services outline in the Statements of Work (SOWs)

• Participate in Quarterly Business Review (QBR) as lead CRBG representative and updating key internal stakeholders on performance

• Detailed understanding of key terms defined within Master Services Agreement (MSA) and related SOW provisions in place

• Coordinate contractual changes with Procurement Services

What we're looking for:

• Professional Experience: 4 + years, with consulting background or insurance expertise

• Problem Solving Skills: Recognize, analyze, and recommend innovative solutions

• Communication Skills: Oral and written presentation including executive level deck preparation

• Strategic Thinking: Analyzed situation, developed business case, implemented plan, and evaluated outcome

• Organization Skills: Ability to set priorities and effectively manage multiple project deadlines with minimal supervision across various departments and multiple locations

• Interpersonal Skills: Easily build relationships, network across departments and with all levels in the organization

• Demonstrated record of high performance working under tight deadlines and a strong business acumen

What our employees like most about working for Corebridge Financial

• We care about your professional development. Our career progression program will provide you with the opportunity to develop your skills, strengthen your productivity and be eligible to progressively advance to positions with an increased responsibility and increased compensation.

• Our "Giving Back" policy is at the core of our daily operations and guides our future progress. Don't believe us? We put our money where our mouth is! Corebridge Financial, will give you up to 16 hours a year paid time off to volunteer in the community.

• Our people are at the forefront of creating value for customers and stakeholders and therefore we provide a generous benefits plan and competitive pay.

Benefits

• Paid Time Off (Corebridge Financial recognizes the importance of work life balance). We offer 24 PTO days to start. YES, 24! 17 paid holidays per calendar year.

• A 401(k) Retirement Plan which will be HARD TO BEAT. Our 401K - $1 for $1 match up to 6% with immediate vesting, plus Corebridge Financial automatically contributes an additional 3% in to your 401K regardless of if you enroll or not.

#LI-SB1 #LI-SAFG #LI-Remote

We are an Equal Opportunity Employer

Corebridge Financial, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At Corebridge Financial, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

To learn more please visit: www.corebridgefinancial.com

Corebridge Financial is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to TalentandInclusion@corebridgefinancial.com. Reasonable accommodations will be determined on a case-by-case basis.

Functional Area:

OP - Operations

Estimated Travel Percentage (%): No Travel

Relocation Provided: No

American General Life Insurance Company