Tow Truck Driver

Summary/Objective

The Driver provides customers with a positive service experience by driving them to, or picking them up from, their homes or offices while service is being performed on their vehicles.

Essential Functions

Greets customers in a friendly and professional manner

Drives customers to their homes or places of business and picks them up after their vehicle is repaired

Uses good judgment and safe driving skills at all times

Keeps a timely shuttle route and advises customer of time of departure and arrival

Assists customers in getting in and out of vehicles

Operates radio or similar device to communicate with dealership or other vehicles to report disruption of service

Keeps a record of trips including names of passengers and destination or pick-up point

Notifies Dispatcher or Service Manager of any servicing the shuttle vehicle may require, such as oil changes, tires, cleaning, and general maintenance

Performs general cleanup of assigned vehicles, included but not limited to dusting, vacuuming, wiping, and rinsing

Keeps assigned vehicles neat and organized

Fills vehicle with fuel

Operates all tools and equipment in a safe manner

Uses proper eye, hand, and body protection when using products that require protection

Understands and follows work rules and procedures

Follows all attendance and punctuality standards with adherences to timekeeping standards including recording time of arrival, departure, and all breaks.

Follows lawful directions from supervisors

Upholds the company's non-disclosure and confidentiality policies and agreements

Attends company meetings as required

Works evening, weekend, and holiday work hours as required

Maintains a professional appearance and a neat work area in accordance with company policy

Other duties as assigned

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EEO Statement

The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.