Tow Truck Driver

AAA Northern California, Nevada And Utah Insurance Exchange Phoenix , AZ 85002

Posted 1 week ago

We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life's roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

Why work for us?

  • Great Pay- $ 20.00 hourly with the potential to make up to an ADDITIONAL $1,300 per month with quality and productivity incentives

  • Bonus- Generous Monthly Incentive bonus up to $1,300 with quality and productivity incentives!

  • Training

  • You'll attend a thorough, comprehensive, training program
  • Benefits
  • Medical, Dental, Vision, wellness program and more!
  • 401k Matching - $1 for $1 company match up to 6% of pay

  • Paid Time Off

  • Ten hours per month, ten holidays annually, and 24 hours per year earmarked for volunteer activities
  • Collaborative Environment
  • AAA will value your contribution to providing exceptional service to our members
  • Advance opportunities and more!

What our Roadside Service Technicians do:

  • Driving and operating a service vehicle (i.e. loading/towing vehicles, flat tire changes, lock-out, fuel delivery services, etc.)

  • On-scene time interacting with customer/establishing rapport, building relationships, trust and problem solving

  • Utilizing on-board computer, radio communications, and mapping systems

  • Completion of daily paperwork (i.e. call-logs, battery invoices, cash receipts, etc.)

  • Inspecting and submitting maintenance reports of company vehicles for safe and efficient operation

  • Education and training. I.E.: AAA Compliance Training, RPST,TSAAC, Lock-out, PSP, Battery Service Training

Education & Experience/Licenses & Certification

  • Must be at least 21 years of age to operate AAA vehicles

  • Must have open shift availability

  • Ability to drive a manual/automatic shift vehicle

  • Customer service skills and the ability to interact with a wide-range of people

  • Basic automotive/mechanic knowledge and experience operating a motor vehicle with a valid driver's license

  • Basic computer knowledge

Work Environment/Physical Requirements:

Works outdoors at vehicle sites when servicing vehicles. Lifting and carrying tires and parts, weighing up to 50 pounds, several times a day; bending, kneeling and stooping as required for service calls. Works in all weather and all traffic conditions. Vehicle recovery sites may be wet, messy and hazardous.

Service Providers are required to provide a photograph for identification purposes. If needed for identification purposes, a photograph may be obtained after an offer of employment is made and accepted.

Please note that you will be asked to complete a candidate assessment following your application, via email. Your application will not be considered until the assessment has been completed.

We'll value your skills and experience. We're building a performance organization with heart and developing a pipeline of tomorrow's leaders. Your work will be enhanced with training opportunities, a mentoring program and our Promote-from-within philosophy. We celebrate our diversity and leverage the power of many minds.


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Tow Truck Driver

AAA Northern California, Nevada And Utah Insurance Exchange