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Tow Truck Driver

AAA Northern California, Nevada And Utah Insurance Exchange Oakland , CA 94604

Posted 2 weeks ago

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We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

Why Work For Us?

  • Great Hourly Pay - $24.50w/ the potential to make up to an ADDITIONAL $1,300 per month with quality and productivity incentives + Monthly bonus potential

  • 401k Matching - $1 for $1 company match up to 6% of pay

  • Benefits

  • Medical, Dental, Vision, wellness program and more!

  • Paid Time Off- Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities

  • Collaborative Environment

  • AAA will value your contribution to providing exceptional service to our members
  • Training
  • You'll attend a thorough, comprehensive, training program

Summary

Driving and operating of a specific service vehicle (tow trucks, battery service vehicles/light service vehicles), and operating towing equipment for AAA members and for commercial purposes. Performing simple diagnostics/troubleshooting on vehicles. Providing an outstanding customer service experience.

Essential Functions

  • Driving and operating a service vehicle (i.e. flat tire changes, lock-out, fuel delivery services, etc.)

  • On-scene time interacting with customer/establishing rapport, building relationships, trust and problem solving

  • Leverages sales skills for offering products and services from AAA to member during service interaction

  • Utilizing on-board computer, radio communications, and mapping systems

  • Completion of daily paperwork (i.e. call-logs, battery invoices, cash receipts, etc.)

Knowledge/Skills/Abilities

  • Clear and proficient verbal and written communication even under pressure

  • Common knowledge of vehicle components and the common reasons for vehicle failure

  • Demonstrates problem solving and listening skills to evaluate member safety as well as the ability to discern safety issues and respond appropriately

  • Ability to drive a manual/automatic shift vehicle

Education & Experience/Licenses & Certification/ Requirements

  • Must possess a valid driver's license with a safe driving record

  • Two (2) years of experience in a customer contact role

  • Education & Training. I.E.: AAA Compliance Training, RPST, TSAAC, Lock-out, PSP, Battery Service Training

  • Vocational technical automotive training/certification or equivalent experience- Preferred

  • ASE (Automotive Service Excellence) Certification- Preferred

Work Environment/Physical Requirements

  • Works outdoors at vehicle sites when servicing vehicles. Lifting and carrying tires and parts, weighing up to 50 pounds, several times a day; bending, kneeling and stooping as required for service calls. Works in all weather and all traffic conditions. Vehicle recovery sites may be wet, messy and hazardous. Service Providers are required to provide a photograph for identification purposes.

#ERS

  • Starting rates vary by region. Ranges start from $20.00 up to 24.50 hourly with potential to make up to an additional $1,300 per month with quality and productivity incentives.
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VIEW JOBS 12/6/2022 12:00:00 AM 2023-03-06T00:00 <p>Job Description</p><p>At Central Carolina Community College, we create transformative lifelong learning opportunities! We expect all employees to find ways to remove barriers to student success and provide all students a pathway to achievable dreams. Our employees are charged to recognize the challenges we face and to respond to them with empathy, understanding, and a willingness to help.</p><p>The purpose of this position is to counsel and instruct students in a professional manner and appearance. Proficient in skills as they relate to operations of over-the-road, commercial motor vehicles. Prioritize workload and maintain organized records. Work well under pressure and take initiative. Utilize the computer in daily operations. Meet and confer with individuals and groups concerning a variety of subjects including confidential matters. Knowledge of effective teaching concepts. 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Furthermore, the college seeks to promote awareness of diversity and the respect for all individuals, and the college pledges to adhere to this mission in its relationship with the community. 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Tow Truck Driver

AAA Northern California, Nevada And Utah Insurance Exchange

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