The cage cashier is responsible for protecting company assets, adhering to company and departmental policies/procedures to include gaming regulations. Adhere to and practice customer service standards. Accurately handles customer exchanges for chips/cash equivalents for cash, cash checks within established procedures, exchange foreign currency, and all other associated cage functions. Assists customers in establishing credit lines, communicate with appropriate personnel concerning customer credit information. Handles pit fill/credits with ease, and cooperates with team members within the department, as well as with other departments. Must be able to execute all cage cashier functions to include but not limited to:
Cage Marker issuance/redemption
R/S ticket redemptions
Issue Total Rewards cards
Casino Credit Applications
Credit Card Cash Advance
Fast Cash redemption
Numerous bank accountabilities
ESSENTIAL JOB FUNCTIONS:
Ensure excellent guest service.
Always present oneself as a credit to the department
Meet attendance guidelines of the job and adhere to the departmental and company guidelines.
Protect company assets.
Provide assistance to other departments.
Must be able to stand for long extended periods of time.
Must be able to lift up to 35 pounds.
Must be able to push/pull heavy carts on the casino floor.
Must be able to bend, reach, kneel, twist, and grip items while working at assigned area.
Must have manual dexterity and coordination to operate office equipment to include but not limited to: 10 key adding machine, PC computers, fax machine, photocopy machine.
Must be able to read, write, speak and understand English.
Must be able to respond to visual and aural cues.
Must be able to work in moderate to loud noise conditions.
High school graduate or equivalent with computer experience necessary for data entry. Organizational abilities necessary for completion of tasks in timely manner. Excellent customer service skills essential in dealing with personnel and customer base. Emphasis on well-groomed appearance to ensure and promote positive image.
Caesars Entertainment Corporation