Join VBT and Country Walkers; an award-winning, Vermont-based active travel company and be part of our high performing, international team. We offer deluxe, small-group bicycling and walking tours worldwide at a variety of different levels and paces. Positively impacting people's lives through active travel experiences is what we're all about! We're seeking an experienced and motivated sales person and Tour Consultant to service existing guest accounts and book new guests.
Ensure that individual Passenger and Revenue goals are met &/or exceeded each month
Handle all of the administrative duties related to reserving new guests, answering questions, and following through on customer requests.
Meet &/or exceed a monthly Travel Insurance and Double Play goal
Increase guest take up rates for Air Package and Extensions.
Meet &/or exceed a monthly call conversion of 40%.
Support all members of the guest services team with all daily responsibilities.
Ensure that all guests receive a heightened level of customer service
Work closely with guest service colleagues, Product, Marketing, Air & all other departments as it relates to Sales.
Perform other duties as assigned
3-5 years of commission based sales experience, preferably in the travel industry
College degree preferred.
An assertive personality, competitive nature, high energy level, and resilient character
Strong time management and organization skills
A team player with the ability to manage up and across the organization
Ability to work M-F 8:30am to 6:30pm and some Saturdays
Xanterra Parks & Resorts