Tour Receptionist - Westin Kierland Villas

Vistana Signature Experiences, Inc. Scottsdale , AZ 85250

Posted 6 months ago

Vistana Company Overview

Vistana Signature Experiences, Inc. an operating business of ILG, Inc. develops, owns, markets and operates upper-upscale villa resorts, offering ownership and rental opportunities. Vistana is the exclusive provider of vacation ownership for the Sheraton and Westin brands and an authorized partner of the Starwood Preferred Guest program. Through the Vistana Signature Network (VSN), our Owners can transform the way they travel - enjoying the flexibility to vacation when they want, where they want, how they want. Vistana Signature Experiences offers exciting and rewarding career opportunities in inspiring destinations from majestic Maui to the snow peaked mountains of Avon/Vail. If you're passionate about selling, supporting, or communicating a unique vacation lifestyle, we're passionate about you becoming part of the Vistana family. For more information, please visit: https://www.vistana.com.

Property/Location

Westin Kierland Villas

  • 15620 N Clubgate Dr., Scottsdale, AZ, 85254

The inspired Kierland master-planned community is home to this desert sanctuary, where you'll find rejuvenation around every corner. World-class golf, stunning vistas and fascinating history complete the experience.

Job Description

Position Summary:

The Tour Receptionist is responsible for greeting and assisting all customers and owners as they arrive to attend their Westin Vacation Club Timeshare Sales Presentation at The Westin Kierland Villas..

Responsibilities:

  • Welcome and gift customers and owners upon arrival to their sales presentation and ensure they are assigned to a Sales Executive in a timely manner

  • Receive and coordinate Tour Appointments from Marketing team and maintain and monitor daily manifest and tour flow

  • Perform opening and closing duties

  • Prepare and distribute accurate reports to all applicable parties, Replenish and maintain refreshment area
  • Ensure that all promised gifts are distributed to guests according to proper procedures and are accounted for appropriately

  • Audit Tour Reports for accuracy

Requirements

  • Experience: 1-2 years of customer service experience preferred, with administrative assistant or receptionist experience a plus

  • Skills:
    Must have working knowledge of Microsoft Outlook, Excel, and Word.

  • Effective verbal communication and customer service skills required.

  • Ability to work well under pressure in multi-tasking environment.

  • Open availability including weekends and holidays

Diversity Commitment

We celebrate the diversity of people, ideas and cultures. We believe our differences are what make us better a better place to work, a better place to grow, enabling a better way to see the world. We are fully committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation, gender identity, or gender expression. The Company complies with the law regarding reasonable accommodation for disabled employees and applicants.

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Tour Receptionist - Westin Kierland Villas

Vistana Signature Experiences, Inc.