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Tour Receptionist - Hyatt Carmel Highlands Inn

Expired Job

Interval Leisure Group Carmel , CA 93921

Posted 4 months ago

Come join our team!

Hyatt Vacation Ownership (HVO) has been developing, marketing, and managing shared ownership resorts in diverse vacation destinations since 1994. Headquartered in St. Petersburg, Florida, HVO operates Hyatt Residence Club (HRC), a flexible points-based program with more than 30,000 members who have access to 16 HRC resorts, along with hundreds of Hyatt hotels and resorts worldwide via the popular Hyatt Gold Passport guest loyalty program. HRC members also have exchange privileges through Interval International's network of approximately 3,000 other resorts in more than 80 countries, as well as additional benefits and services. HVO is an operating business of Marriott Vacations Worldwide, a leading global provider of professionally delivered vacation experiences. Marriott Vacations Worldwide and its subsidiaries independently own and manage the Hyatt Residence Club program and use the Hyatt Vacation Ownership name and other Hyatt marks under license from affiliates of Hyatt Hotels Corporation. www.HyattResidenceClub.com.

Job Description

Position Summary:

At Hyatt Residence Club, the Tour Receptionist is responsible for providing a high level of customer service to guest within the sales center. The Tour Receptionist will engagement with guest constantly and is responsible for providing an efficient guest experience.

Responsibilities:

  • Check in schedule tour and sales presentations

  • Gifting of tour premiums

  • Managing tour information with accuracy

  • Closing out tour and daily verification audits

  • Set up light snack area and coffee bar to include light cleaning

  • Answering guest questions in person and via phone calls

Requirements:

  • Computer proficiency in Microsoft Office

  • Excellent communication skills

  • Able to handle multiple tasks in a fast-paced environment

  • Ability to work a flexible schedule

Property/Location

Highlands Inn - 120 Highlands Drive, Carmel, CA, 93923

Indulge yourself. Hyatt Carmel Highlands is a picturesque retreat overlooking the Big Sur coast with epic views of the Pacific Ocean, and a stunning natural environment made even more special by our impeccable staff. Our Carmel by-the-Sea hotel is an oceanfront retreat that seamlessly blends the amenities of a large hotel with the refined charm of a boutique hideaway.

Dine at the award-winning Pacific's Edge restaurant. After a morning of yoga, take a dip in our heated outdoor pool or unwind with a relaxing spa experience. If it's outdoor activity you crave, we offer mountain bike rentals and maps for hikes, jogs and bike rides around the stunning Carmel area.

Let the Les Clefs D'Or Concierge arrange a day trip to explore Big Sur or a round at legendary Pebble Beach. Host an intimate sunset wedding ceremony or intimate reception on our redwood deck. Feel inspired by the breathtaking vistas that surround our Carmel hotel. Your experience is limited only by your imagination.

Diversity Commitment

We celebrate the diversity of people, ideas and cultures. We believe our differences are what make us better a better place to work, a better place to grow, enabling a better way to see the world. We are fully committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation, gender identity, or gender expression. The Company complies with the law regarding reasonable accommodation for disabled employees and applicants.

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Tour Receptionist - Hyatt Carmel Highlands Inn

Expired Job

Interval Leisure Group