Capital Vacations North Myrtle Beach , SC 29582
Posted 2 weeks ago
Purpose:
Responsible for providing customer services to guests, undertaking various administrative duties, diffusing conflict, and ensuring an enjoyable experience.
Job Duties:
Greet and check-in guest
Assist guests with; collecting payments/pre-authorize payments; making reservations for entertainment, lodging; and/or planning itineraries for shows, attractions, and restaurants
Run and prepare reports opening and closing
Answer phones
Communicate all pertinent and required information/reports for Management (DOS, DOM, T.O., Admin. Manager, etc.)
Provide information to guests about the area, including directions and show information
Coordinate with Sales Manager on any additional gifts to be issued for New Owners
Prepares count and profiles of tours for the entire day
Updates numbers to Sales Managers as more tours are added
Communicates with Admin Manager or Leads with unusual tours/gifts
Maintains clean lobby, stocks magazines or literature
Other duties as assigned
Job Requirements
Benefits:
Shift:
40-hour work week
Weekend availability is a must
Capital Vacations