Tour Coordinator - Part Time - Long Beach

Redfin Los Angeles , CA 90009

Posted 2 months ago

Redfin is redefining real estate in the consumer's favor. We combine our own technology and real estate agents to make buying or selling a home faster, easier, and more efficient. At Redfin, you'll have the tools and support you need to thrive in a dynamic, tech-savvy environment where you can grow your career. And unlike other brokerages, we offer all full-time employees the same top-tier benefits. If you're passionate about delighting customers and transforming the real estate industry, join us.

As a Redfin Tour Coordinator, you'll be on the front lines of customer service, coordinating with Redfin real estate agents and clients to schedule home showings for buyers.

The Role

  • Take inbound requests to tour properties via email, phone, and the Redfin site and apps

  • Coordinate with listing agents to confirm that properties are available for showing

  • Coordinate with buyer's agents and clients to schedule and reschedule home showings

  • Benefit from online tools that allow you to track customer progress and share information across teams

  • Hours may vary and can include evenings and weekends

Skills & Experience

  • Customer service experience, including the using email, phone, and customer relationship management tools in a high-volume workflow

  • Ability to juggle many tasks and transition smoothly from one to the next in a fast-paced setting

  • Excellent attention to detail; nothing gets past you

  • Commitment to delivering the best client experience in real estate

What We Offer

  • Competitive hourly wage

  • Three weeks of paid vacation, sick leave, and flex days

  • Inspiring culture with casual dress code, happy hours, and more

Redfin is an equal opportunity employer committed to hiring a diverse workforce.

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Tour Coordinator - Part Time - Long Beach