Redfin is redefining real estate in the consumer's favor. We combine our own technology and real estate agents to make buying or selling a home faster, easier, and more efficient. At Redfin, you'll have the tools and support you need to thrive in a dynamic, tech-savvy environment where you can grow your career. And unlike other brokerages, we offer all full-time employees the same top-tier benefits. If you're passionate about delighting customers and transforming the real estate industry, join us.
As a Redfin Tour Coordinator, you'll be on the front lines of customer service, coordinating with Redfin real estate agents and clients to schedule home showings for buyers.
Take inbound requests to tour properties via email, phone, and the Redfin site and apps
Coordinate with listing agents to confirm that properties are available for showing
Coordinate with buyer's agents and clients to schedule and reschedule home showings
Benefit from online tools that allow you to track customer progress and share information across teams
Hours may vary and can include evenings and weekends
Skills & Experience
Customer service experience, including the using email, phone, and customer relationship management tools in a high-volume workflow
Ability to juggle many tasks and transition smoothly from one to the next in a fast-paced setting
Excellent attention to detail; nothing gets past you
Commitment to delivering the best client experience in real estate
What We Offer
Competitive hourly wage
Paid vacation, sick leave, and flex days
Inspiring culture with casual dress code, happy hours, and more
Redfin is an equal opportunity employer committed to hiring a diverse workforce.