SALARY: $19.23 - $33.65
Under general direction, partners with the Total Rewards (HR) team to support technical and administrative functions while coordinating a variety of projects in the Total Rewards field. Key projects include data entry (such as entering new hires, promotions, terms, etc.), ORCA card program, gym memberships, phone stipends, organizational chart updates, Total Rewards invoices and budget, purchase orders, requisitions, and general support.
The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
Partners with employees and Total Rewards to enter and update employee records (such as new hires, promotions, terms, etc.) in the Ultipro system. Ensures accuracy and timeliness of all entries so that employees are paid correctly on a timely basis and that benefits are activated correctly.
Coordinates the procurement processes for the Total Rewards department, tracks requisitions, purchase orders, and outstanding orders. Codes expenses to the general ledger and makes routine audits of the accounts for accuracy. Prepares a summary of pending and completed action for HR leadership.
Responsible for the Agency ORCA card program; issues new cards to new employees, provides training on the usage of the cards, processes for replacement; tracking retirement cards, ordering new cards for expected growth/replacement, updating ORCA system for inactive cards; and maintaining a log of issued cards. Prepares quarterly audits of all cards outstanding by number and person assigned compared to the ORCA database.
Reconciles all expenses assigned to the Total Rewards Divisional credit card (P-Card) per Agency procedures/processes on a monthly basis.
Responsible for ordering retirement plaques and employee recognition pins.
Coordinates/administers a variety of HR programs and events as assigned.
Provides project support to the Director of Human Resources including flex work, compensation, benefits, recognition, and other new or existing programs.
Provides support on maintaining programs and processes, providing updates and changes as needed.
Provides technical, administrative, and records management support for HR.
Maintains the employee paper and electronic files including new hire paperwork; completing the filing on a weekly basis.
Manages the employment verification line; responds to employment verification calls and faxes in a timely manner.
Administer the division's SharePoint site; maintain site based on user requirements and provide support to users; create and maintain necessary operational or procedural documentation to assure the continued functionality of the division's site.
Maintains gym memberships; works with property manager, employee, and payroll to ensure that membership is set up and/or termed in a timely manner.
Maintains phone stipends.
Update organizational charts on a quarterly basis for timely delivery to FTA.
It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.
It is the responsibility of all employees to integrate sustainability into everyday business practices.
Other duties as assigned.
Education and Experience:
High School diploma and three years of experience in a Human Resources settings or an equivalent combination of education and experience.
Required Licenses or Certifications:
Required Knowledge of:
General principles, practices, and procedures of customer service.
Basic understanding of Human Resources software, Ultimate software a plus.
Basic project management and project control principles, practices, and procedures.
Methods and techniques of data collection, research, and report preparation.
Critical thinking and basic mathematics.
Principles of business letter writing and basic report preparation.
English usage, spelling, grammar, and punctuation.
Modern office procedures, methods, and equipment including computers and computer applications such as word processing, spreadsheets, and financial databases.
Techniques to work effectively under pressure, meet deadlines, and adjust to changing priorities.
Required Skill in:
Superb customer focus, attention to detail, and organization skills.
Ability to work in a fast paced, quickly changing environment.
Responding to inquiries using effective oral and written communication.
Utilizing personal computer software programs affecting assigned work and in compiling and preparing a wide range of documents, spreadsheets, and reports.
Establishing and maintaining effective working relationships with other department staff, management, vendors, outside agencies, community groups, and the general public.
Interpreting policies and procedures sufficient to administer, discuss, resolve, and explain them to staff and other constituencies.
Excellent understanding of Microsoft Office to include Excel, Word, Outlook, and SharePoint.
Providing assistance to managers in administering programs and projects.
Collecting, evaluating, and interpreting information and data from multiple sources.
Conducting research and analysis and providing appropriate recommendations based on findings.
Preparing clear and concise analytical, administrative, and financial reports.
Organizing complete recruitment files and establishing records management systems.
Maintaining good customer relations with positive customer service orientation.
Working cooperatively with the Total Rewards team and other departments and outside agencies.