Total Rewards Director

Reporting to the Vice President and CHRO, the Total Rewards Director provides strategic leadership over all compensation and benefits programming to include HRIS, defined contribution plans, a defined benefit plan, and full-scope health & welfare benefits in support of the GBMC Healthcare System mission. This leader manages the planning and administration of all compensation and benefits programs and HRIS function. Administers health, dental, life, disability insurances, pension and related programs. Participates in the analysis of all compensation and benefits programs, and the development and implementation of new or enhanced programs. Supervises compensation, benefits and HRIS staff, and ensures that customer service delivery meets internal customer expectations.

Education

Bachelor's degree from an accredited college or university or equivalent education/experience; Master's Degree, preferred

Experience

Twelve + years related progressively responsible HR or Finance experience with at least five years of supervisory experience

Skills

• Demonstrated ability to lead and develop a high-performing team.

• Demonstrated high integrity and working with highly confidential information.

• Demonstrated strategic thinking experience and strong financial acumen.

• Ability to communicate effectively with all levels of the organization, including Senior Executives.

• Experience performing job analysis, evaluation, market research, and analysis of salary rates with respect to compensation levels, and providing recommendations for job pricing and compensation offers.

• Conducts communication and education regarding compensation and benefits, utilizing employee relations team when appropriate.

• Stays apprised of industry trends and identifies opportunities for enhancement to existing policies, practices and plans.

• Ensures Compensation and benefits programs are in compliance with GBMC Healthcare System policies, and state and federal laws.

• Prepares and manage annual budget for compensation, benefits, and HRIS team.

• Mathematical and statistical ability to perform what-if analyses and to estimate cost of programs.

• Advanced skills in Excel and other Microsoft Office Suite applications; experience leading HRIS system projects, preferably with Workday and/or Kronos.

• Interpersonal and oral communication skills to be able to provide advice and counsel to management, to negotiate with insurance and pension vendors and similar providers.

• Analytical ability to understand the business needs of the different organizational units within the Medical Center and to develop and implement various compensation and benefits programs as well as varied human resource information systems applications to meet the diverse needs of the departments and/or their employees.

• Organizational ability to adapt to and manage multiple priorities and programs within a tight timeframe.

Licensures, Certifications

CCP or CMS, SPHR or SHRM-CP or CEBS preferred

Patient & Workplace Safety:

• Employee has knowledge and understanding of patient and workforce safety as it relates to job duties.

Patient Population:

• Demonstrates competency in the delivery of care and applies the knowledge to meet age-specific needs if applicable.

Principal Duties and Responsibilities

• Oversees resolution of employee and benefits problems and manages staff to ensure timely and appropriate resolution.

• Supervises daily administration of the health, dental, life and disability insurances, COBRA administration, pension, supplemental retirement, and related programs, and ensures new hires and newly benefit eligible employees are educated and enrolled in benefits plans according to established entry rules.

• Participates in annual pension audit and valuation; manages employee annual pension statement communication, and oversees resolution of problems.

• Participates in the analysis of benefit programs by researching local and regional trends in benefit coverage and employee demographics. Participates in the implementation of benefit program changes or enhancements.

• Manages benefits communication for organization and ensures that accurate, up-to-date forms, materials, and program descriptions are available in print and electronic media formats.

• Manages annual open enrollment and conducts education sessions throughout the year to ensure that employees are educated and understand their benefits package

• Manages HRIS and ensures employee database is maintained in accordance with established external laws and regulations and internal practice and procedure.

HRIS Management

• Oversees and assists in organizing management workflow utilizing a proactive approach to problem solving within a client/server environment. Work closely and effectively with all levels of management to satisfy project/productivity requirements.

• Review and evaluates information systems workflows for their value and the integration of such workflows with other departments

• Acts as HRIS project lead to provide timely and effective implementation

• Oversees and assists in building and managing interfaces between the HRIS system and vendors. Participate in design, and implement software, reporting functionality, systems deployment for recruitment, performance management, benefits and employee health.

• Oversees and participates in the development of Total Rewards training materials, and in providing training to staff

• Participants in short and long-range departmental information technology planning for the HR department. Oversees administrative processes and techniques, i.e. workflow, control, scheduling

• Serves as liaison between department and other departments relating to any pilot programs involving technical issues

Vendor Management

• Ensures that external vendors are complying with contracted scope of work and within GBMC budget requirements, while delivering value.

All roles must demonstrate GBMC Values

Respect

I will treat everyone with courtesy. I will foster a healing environment.

• Treats others with fairness, kindness, and respect for personal dignity and privacy

• Listens and responds appropriately to others' needs, feelings, and capabilities

Excellence

I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.

• Meets and/or exceeds customer expectations

• Actively pursues learning and self-development

• Pays attention to detail; follows through

Accountability

I will be professional in the way I act, look and speak. I will take ownership to solve problems.

• Sets a positive, professional example for others

• Takes ownership of problems and does what is needed to solve them

• Appropriately plans and utilizes required resources for various job duties

• Reports to work regularly and on time

Teamwork

I will be engaged and collaborative. I will keep people informed.

• Works cooperatively and collaboratively with others for the success of the team

• Addresses and resolves conflict in a positive way

• Seeks out the ideas of others to reach the best solutions

• Acknowledges and celebrates the contribution of others

Ethical Behavior

I will always act with honesty and integrity. I will protect the patient.

• Demonstrates honesty, integrity and good judgment

• Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers

Results

I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.

• Embraces change and improvement in the work environment

• Continuously seeks to improve the quality of products/services

• Displays flexibility in dealing with new situations or obstacles

• Achieves results on time by focusing on priorities and manages time efficiently

COVID-19 Vaccination

All applicants must be fully vaccinated against Covid-19 or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC Healthcare, to include Gilchrist and GBMC Health Partners.

Equal Employment Opportunity

GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.