Torrid Sales Associate

Hot Topic, Inc. Little Rock , AR 72215

Posted 3 days ago

Torrid Sales Associate

Primary responsibility of a Sales Associate of Torrid is to assist in achieving store objectives with regards to sales and shrink, and serve customers using Selling Skills.

ACCOUNTABILITIES

Customer Service

  • Uses Selling Skills

  • Provides a shopping experience that will encourage customers to return by demonstrating good product knowledge, friendly personal presentation, and professional handling of difficult situations

  • Covers the sales floor zone as assigned

  • Performs cash register functions as required and ensures accuracy and efficiency

  • Shares fashion knowledge and information with customers and members of store team

Merchandise Presentation

  • Assists with planogram changes including store map, wall, fixture, merchandising mix, etc.

  • Follows the visual standards for proper presentation, and housekeeping standards or cleanliness and neatness

  • Communicates fashion trend information to management and respective HQ partners

Loss Prevention

  • Complies with loss prevention policies and procedure

  • Is aware of activities on the selling floor, informs management of suspicious activities and appropriately responds to these activities as necessary

Administration/Operations

  • Understands and complies with Company policies and procedures

  • Assists in the organization of backroom including stocking and arranging products and supplies

  • Performs other duties as assigned

Leadership

  • Works and communicates well with others, regardless of position, to achieve best results

  • Appropriately represents the store to customers and co-workers

  • Maintains professionalism at all times

  • Takes direction well and follows though with SM/ASM on assignments

  • Takes responsibility for own performance and consistently meets commitments

REQUIREMENTS

Experience & Education

  • Previous retail store experience preferred

  • Knowledge of music and fashion

  • Minimum of 18 years of age

Competencies & Skills

  • Demonstrated excellent customer service skills

  • Strong verbal communication skills

  • Can do attitude and a team player

Physical Requirements (with or without reasonable accommodation)

  • Able to stand and walk around during scheduled hours

  • Able to pack /unpack shipments, arrange and move store fixtures and merchandise packages weighing up to 50 pounds

  • Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, shoe pole, etc.

  • Able to use store equipment including cash registers, sensors, cutters, scissors, hand truck, etc.

  • Able to remain calm and focused under pressure

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Torrid Sales Associate

Hot Topic, Inc.

Posted 3 days ago

VIEW JOBS 8/15/2018 12:00:00 AM 2018-11-13T00:00 Torrid Sales Associate Primary responsibility of a Sales Associate of Torrid is to assist in achieving store objectives with regards to sales and shrink, and serve customers using Selling Skills. ACCOUNTABILITIES Customer Service * Uses Selling Skills * Provides a shopping experience that will encourage customers to return by demonstrating good product knowledge, friendly personal presentation, and professional handling of difficult situations * Covers the sales floor zone as assigned * Performs cash register functions as required and ensures accuracy and efficiency * Shares fashion knowledge and information with customers and members of store team Merchandise Presentation * Assists with planogram changes including store map, wall, fixture, merchandising mix, etc. * Follows the visual standards for proper presentation, and housekeeping standards or cleanliness and neatness * Communicates fashion trend information to management and respective HQ partners Loss Prevention * Complies with loss prevention policies and procedure * Is aware of activities on the selling floor, informs management of suspicious activities and appropriately responds to these activities as necessary Administration/Operations * Understands and complies with Company policies and procedures * Assists in the organization of backroom including stocking and arranging products and supplies * Performs other duties as assigned Leadership * Works and communicates well with others, regardless of position, to achieve best results * Appropriately represents the store to customers and co-workers * Maintains professionalism at all times * Takes direction well and follows though with SM/ASM on assignments * Takes responsibility for own performance and consistently meets commitments REQUIREMENTS Experience & Education * Previous retail store experience preferred * Knowledge of music and fashion * Minimum of 18 years of age Competencies & Skills * Demonstrated excellent customer service skills * Strong verbal communication skills * Can do attitude and a team player Physical Requirements (with or without reasonable accommodation) * Able to stand and walk around during scheduled hours * Able to pack /unpack shipments, arrange and move store fixtures and merchandise packages weighing up to 50 pounds * Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, shoe pole, etc. * Able to use store equipment including cash registers, sensors, cutters, scissors, hand truck, etc. * Able to remain calm and focused under pressure Hot Topic, Inc. North Little Rock AR

Torrid Sales Associate

Hot Topic, Inc.