Top Unmanaged Accounts - Digital Cloud Sales

Microsoft Corporation Fargo , ND 58102

Posted 1 week ago

The mission of a Top Unmanaged Digital Sales Representative, you will be at the forefront of helping our customers digitally transform their businesses to drive innovation with new sources of revenue, create new and engaging ways to serve their customers, and to transform the way in which their business runs to drive new levels of profitability for their organization

As a Top Unmanaged Digital Sales Representative, you will be the sales leader foe net new business within your customer base, supporting customers on their journey into the Microsoft Cloud, by helping them solve business problems, and achieve success on Azure, Modern Workplace and Business Applications.

Required Qualifications:

  • 2+ years of proven sales success and expertise

Preferred Qualifications:

  • Solid Time Management Skills with an ability to work independently with a high level of integrity

  • A self-starter with a track record of consistently meeting or exceeding sales targets

  • Skill to breakdown complex information with the ability to thrive in an ambiguous, fast based environment

  • Experience working with and/or selling Microsoft solutions

  • Experience leading high level business conversations as it relates to technology and how it impacts business outcomes

  • Ability to navigate complex deal scenarios and relate it back to customer experience

  • Demonstrable sales hygiene & deal excellence discipline, using sales methods, processes and tools

  • Capacity to learn and retain knowledge about individual products and business solutions quickly and accurately

  • Strong interpersonal skill, excellent oral, written, and verbal communication skills

  • Desire to work in a competitive environment where growth potential is driven by one's abilities and attitude

  • Leading, partnering and orchestrating with virtual teams of experts

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Customer Engagement

  • Closes large, net new multi-cloud complex deals with multiple decision makers. Executes high levels of pipeline hygiene.

    Leads pipeline reviews for the team. Prioritizes customers to contact based on gathered intelligence and automated sources. Keeps accurate and complete documentation of customer contacts.

    Identifies sources of information for customer intelligence. Demonstrates actively driving pipeline progression. Increases multi-cloud, cross-selling results. Provides customer insights for impactful business change.

  • Dispositions quality leads appropriately and in a timely manner. Meets expected activity levels to reach targets (e.g., calling customers on leads, appointment booking, email follow ups). Gathers additional data and insights to inform lead dispositioning. Shares and seeks best practices in lead management.

  • Regularly achieves and/or exceeds targets for wins and revenue with consistent above average performance. Lands complex multi-cloud deals with high customer focus.

    Develops and shares methods for contacting customers and follow ups. Demonstrates disciplined approach to managing complete funnel in order to achieve targets.

  • Consistently grows average deal size through cross-sell, upsell, and strong customer focus.

    Drives resolution of blockers to help customers make decisions favoring Microsoft products and services.

    Aligns appropriate partners to drive best solutions for customers. Prepares and share best practices across gloabl team. Drives deeper conversations with customers regarding digital transformation and alignment to Microsoft solutions. Leverages competitive insight in Customer Actively leverages marketing insights to drive holistic customer conversations.

Internal Engagement

  • Provides coaching to new hires. Proactively provides positive and constructive feedback on process, programs, culture, and areas of focus for potential improvement.

    Participates in v-team tasks related to driving improvements. Shares information with stakeholder groups to drive improvement.

    Shares customer insights with manager, peers, and cross-workload.

  • Acts as a subject matter expert in a chosen area and shares best practices and insights with other team members proactively and consistently. Acts as a mentor for new hires.

    Expands onboarding activities to broader teams. Leads a stretch project. Coaches team on selling.

    Covers for manager when needed. Motivates and uplifts others. Provides kudos, praise, and recognition to teammates.

    Promotes inclusion by leveraging and executing best practices. Partners with peers from different teams to share ideas and best practices. Demonstrates curiosity in seeking out best practice. Expands network of experts.

  • Reviews plans with manager on regular cadence. Has regular one-to-one meetings to review progress and status against targets.

    Participates in team and all-hands meetings as needed. Proactively provides feedback on potential improvements. Iterates on processes to drive improvement.

    Stays abreast of product knowledge, company news, and market trends. Follows processes with rigor and timeliness in accordance with pipeline management and target achievement. Recognizes current state and takes action appropriately to improve or course correct as needed. Shares perspective to drive operational improvement.

  • Complies 100% with Demand Response and Microsoft-wide processes. Elevates compliance concerns as needed.

Leveraging Others

  • Completes all required training. Completes optional/recommended training (e.g., deeper solution area training/certifications). Seeks and achieves stretch learning projects.

    Creates and manages Personal Development Plan (PDP) in partnership with manager. Conducts regular reviews with manager. Seeks and achieves stretch projects or learnings. Learns to prepare and deliver multiple demos with a depth of technical topics.

  • Executes Digital Sales excellence through use of tools such as LinkedIn, PointDrive, and Elevate to better identify, connect, and engage with customers and key decision makers and promote professional brand.

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Top Unmanaged Accounts - Digital Cloud Sales

Microsoft Corporation