Title Specialist II (Manheim)

Company

Cox Automotive

• USA

Job Family Group

Vehicle Operations

Job Profile

Title Specialist II

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $17.40 - $26.06/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

This position ensures the accurate and efficient processing of vehicle titles by verifying title information is correct, maintaining knowledge of current laws regarding vehicle titles, and interacting with customers and regulatory agencies to resolve title issues.

Job Responsibilities:

• Process and re-assign titles for vehicle sold by auction.

• Examine vehicle title for accuracy and conformity to specified requirements. Verify acceptance of the title tin the state for which it is filed. Confirm accuracy and report any discrepancies.

• Resolve Title issues through interactions with customers or accounts.

• Run 30-day outstanding title report for consignment vehicles sold without titles and contact sellers to obtain title.

• Perform other duties such as processing sale day transactions using the AS400 and provide customer service.

• Verify purchases in-lane using the DVR.

• Access and or add client information from Auction Access

• Assist in sale day Settlement balancing.

• Ensure Front counter coverage.

• Visibly demonstrate commitment to Client Satisfaction modeling the behaviors of Cox culture

• Perform other duties as assigned by Management.

• May be required to travel and or work overtime as business needs dictate.

Qualifications:

Minimum-

• High School Diploma/GED and 3 years' experience in a related field.

• OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience;

• OR 5 years' experience in a related field.

• Two or more years of related experience required in the auction industry or at the DMV.

• Effective communication skills required.

• Must possess good problem-solving and organizational skills.

• Previous vehicle title experience and title handling are required.

• Ability to recognize title brands and other relevant notations related to titles is a requirement.

• Sitting and standing for extended periods of time.

• Bending and light lifting 10 lbs. or less required.

Preferred-

• Ability to type and use 10-key proficiently preferred.

• Willingness to become a Notary is desired.

Work Environment:

• Office setting.

Drug Testing

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer

• All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.