Cox Enterprises Matteson , IL 60443
Posted 2 weeks ago
Company
Cox Automotive
Job Family Group
Vehicle Operations
Job Profile
Title Specialist II
Management Level
Individual Contributor
Flexible Work Option
No remote option; must work at a specified Cox location
Travel %
No
Work Shift
Day
Compensation
Hourly base pay rate is $19.13 - $28.65/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
As a Title Specialist II, you will perform administrative and transactional services in support of various vehicle operations functions, including those associated with auctions, operations, logistics, inspections, dealer services. May work with vehicle titles, registration and/or other documents and records.
Job Responsibilities:
Ensures all documents and records are prepared, verified and filed according to company and regulatory requirements. Ensures all administrative services are performed in accordance with business, process and customer expectations.
Provides administrative/transactional support for an assigned team or group within vehicle operations. (i.e., dealer services, out of market)
Verifies and ensures accuracy of recorded information, including tax, forms, fees, license/vin information etc.
Verifies that all documents are approved, signed and distributed according to established procedure
Serves as a point of contact for employee/customer questions about policies and procedures
Works exception queues and updates and validates title, registration and other exceptions in the system
Assists vendors, dealers, and other third parties with questions about processes, status and issue resolution.
Troubleshoots and resolves issues for completion of title, registration and related work on behalf of internal and external customers.
Keeps up to date with title, registration, and related regulatory requirements and changes.
Completes title packets within given states requirements and deadlines
Qualifications:
High School Diploma/GED and 3 years experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years experience in a related field.
Auto Data Direct (ADD) experience is strongly preferred.
Notary license preferred but not required.
Exceptional organizational skills, the ability to manage multiple tasks while meeting deadlines.
Must be positive, personable, self-motivated, and have strong interpersonal and customer service skills.
Must be a team player but also able to work independently.
Ability to learn different computer functions and programs, calculator and other office equipment.
Ability to maintain a professional and pleasant attitude under a variety of circumstances.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer
Cox Enterprises