Title Specialist

Here at IAA, our Title Specialists play a critical role in our vehicle life cycle process which includes processing and filing vehicle title documents, reviewing and following up on missing items, and identifying inventory reduction opportunities for our salvage auction facilities.
Title Specialists embody our "will to succeed and "collaborative worker" values, by providing an outstanding customer experience through our various communication channels and helping IAA focus on business and branch growth.
What Do IAA Title Specialists Do?

Review and process documentation for insurance and remarketing customers
Process incoming salvage titles from multiple states and set for sale
Keep up-to-date on title regulations by learning and maintaining knowledge of current title/salvage laws
Provide excellent customer service and support by offering solutions and timely responses to external/internal partners

What are the Requirements?

Basic digital literacy
Time managing skills with the ability to balance workload
Excellent written, verbal, and communications skills
Thrives in a team environment with a positive, upbeat, and pleasant demeanor

Not required, but preferred:

Title administration, title processing, or DMV experience
Vehicle total loss/claims experience
Intermediate Excel skills

About IAA Holdings, LLC:
IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA's unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns. Ritchie Bros. globally has over 7,000 employees and is headquartered near Chicago in Westchester, Illinois.
IAA is dedicated to providing equal employment opportunities regardless of race, creed, religion, color, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, veteran status, citizenship status, or marital status. IAA is a drug-free workplace.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform necessary job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.