Title: CMP Manager

We Put the World on Vacation

At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Position Responsibilities:

• Manage and supervise team to meet and exceed budgeted tour flow and APG through training, motivation, contests and strategic scheduling.

• Field Leader - recruit, motivate, train, oversee CMAs and deliver

supplies.

• Help resolve guest issues, complaints.

• Create reports and deliver site updates.

• Resort tour reception and sales/marketing liaison.

• Recruiting, interviewing and hiring CMAs.

• Training - new hire and ongoing.

• Attendance record keeping.

• Comply with Human Resource and company policies.

Qualifications:

• Wyndham Destinations OPC/CMP experience required

• Proven ability to successfully lead a team.

• Possess excellent communication skills both written and verbal.

• Must be highly motivated with a positive attitude and good work ethic.

• Detail oriented while maintaining multi-task abilities in a busy environment; professional and organized; able to exhibit problem solving ability.

• Ability to effectively coach, counsel and motivate direct reports

• Provide exceptional customer service (i.e. must be able to communicate in a positive and effective manner when dealing with upset owners)

• Ability to negotiate effectively

• High School or equivalent required.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical

• Dental

• Vision

• Flexible spending accounts

• Life and accident coverage

• Disability

• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)

• Wish day paid time to volunteer at an approved organization of your choice

• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)

• Legal and identify theft plan

• Voluntary income protection benefits

• Wellness program (subject to provider availability)

• Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.