Tissue Technician Lead I

Intuitive Surgical Chapel Hill , NC 27516

Posted 2 months ago

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position

The primary purpose for this person is to guide and coach a team of assembly technicians and contribute to building a variety of ATM products meeting quality and productivity goals, within a manufacturing/lab work environment. This person would need to be able to inspect and identify possible defects in highly variable raw and finished good biologic material and assess usability, based on an in-depth understanding of end-user interaction with the products. This role necessitates contributions to new product and process development and introduction, with the ability to give appropriate feedback gathered from direct observation and team experience. Tissue Technician Leads are expected to promote continuous improvement initiatives and exemplify Intuitive Team member and leadership expectations.

Essential Job Duties

  • Provide coaching to enable team members meet their performance goals (safety, quality and efficiency).

  • Provide first-line technical support to resolve production issues.

  • Deliver on personal production goals set forth.

  • Perform preparation work such as line start-up, line clearance, and organizing daily job rotations.

  • Operate and set up (as needed), production equipment/fixtures.

  • Perform inspection and rework of products as needed.

  • Cross-train or mentor others in areas of expertise (as needed).

  • Monitor job rotation on the production lines to comply with ergonomic requirements.

  • Participate in training meetings and provide training plan feedback for employees to ensure job rotation.

  • Properly complete manufacturing/regulatory documentation. Initiate basic material requests, report quality issues, and record measurements as needed.

  • Maintain the accuracy of identification and count of point-of-use materials to maintain traceability and line clearance. Accurately establish and report material shortages.

  • Provide first-line interpersonal support to resolve minor interpersonal challenges within team.

  • Effectively participate in lean and/ or quality improvement initiatives with Engineering and Quality.

  • Review and disposition discrepant material. Implement corrective actions to prevent

recurrences.

  • Provide input on manufacturability (with respect to tooling and assembly methods) and suggest changes or tooling concepts during early design process phase to Engineering.

  • Be knowledgeable of multiple assembly tasks while meeting

requirements for workmanship, safety, and productivity.

  • Review existing operational and process discrepancies in manufacturing and provide technical expertise to improve procedures.

  • Review BOM and Traveler/ MPI discrepancies.

  • Follow all corporate, regulatory, safety and production policies and procedures.

  • Communicate clearly and effectively time sensitive requests.

  • Perform other duties as assigned.

Qualifications

Required Skills and Experience

  • Minimum experience: Certification to 8 assemblies or processes (with 1 or more advanced certifications - G2/G3/G4) or comparable experience equivalent to a minimum of 3 years.

  • Has excellent leadership skills and is able to build team relationships.

  • Proficient in training/mentoring other Technicians.

  • Proficient at quality record documentation.

  • Demonstrates leadership and communication ability.

  • Demonstrates understanding of basic manufacturing and operational methods of assemblies upon which training has been completed.

  • Ability to read, write and understand English.

  • Ability to read and comprehend instructions, short correspondence, and memos.

  • Ability to perform fine motor tasks such as sewing and cutting, with attention to detail.

  • Ability to work in a team environment.

  • Ability to use clocks, timers, tools, calculators, and rulers.

  • Ability to work in a controlled environment (i.e., clean room), this includes wearing scrubs, and slip-resistant shoes as well as meeting other room standards.

  • Ability to use on-line documentation.

  • Ability to use computers as part of daily work.

  • Ability to apply commonsense understanding to carry out instructions.

  • Ability to use on-line documentation.

  • Must have ability to complete training courses (online and in-person). Ability to work in a team environment.

  • If internal, must be recommended for promotion from the area Production Supervisor and Management team. Promotion approval may be subject to interview process.

Required Education and Training

  • High school diploma or equivalent

  • Ideally 2 to 5 years of related experience or training; or equivalent combination of education and

experience.

Working Conditions

  • Ability to lift and carry up to 20 lbs.

  • Perform quality checks on their own and team members' work.

Preferred Skills and Experience

  • Ability to write simple correspondence.

  • Ability to effectively present information in one-on-one and small group situations to other employees, supervisors, or engineers.

  • Ability to report quality issues.

  • Ability to suggest simple to complex process improvements.

  • Solution-oriented mindset

  • Demonstrates ability to build product with very minimum instructions

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.


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Tissue Technician Lead I

Intuitive Surgical