Time And Labor Technician

Proliant Inc Naperville , IL 60540

Posted 2 weeks ago

Proliant is looking for a Time and Labor Technician to join our team.

The Time and Labor Technician is responsible for providing client support in a team atmosphere and acts as the main point of contact for a group of clients.

Responsibilities:

  • Communicating with clients via phone and email to provide assistance with technical, navigational, and time system related inquiries

  • Work as a liaison with other departments to provide excellent customer service to our customers

  • Answering client questions on how to use time and labor to fit their business objectives

  • Support our clients on their day to day operations and questions about our time and labor product Maintain in depth knowledge of our time and labor product, features and usage

  • Assist clients with time clock set-up, communication, and functionality

  • Build and adjust time and attendance parameters, accrual policies, attendance policies, etc.

  • Research various time system issues for internal and external clients

  • Professionally service clients and collaborate with other technician(s)

  • Work with various file imports/exports

  • Use analytical skills to solve problems

Requirements:

  • Strong organization and time management skills; ability to work under tight timelines and pressure

  • Experience in the Payroll or HR field is a plus

  • Time and Attendance experience preferred

Salary: Dependent on Experience

This is an excellent opportunity to in with a growing, respected company that believes in promotion from within. We offer a great work environment and great location! Benefits include Medical, Dental, Life, Short-term Disability, Long-term Disability, Flexible Spending Accounts, Paid time off, supplemental programs, and much more!


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Time And Labor Technician

Proliant Inc