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Timber Ridge Smokey's Restaurant Host - Part Time

Expired Job

Beverly Garland's Holiday Inn Lake Geneva , WI 53147

Posted 4 months ago

Position Purpose Greet and escort guests to tables in the restaurant maintaining a courteous and efficient operation of the dining room to ensure superior guest satisfaction.

Essential Job Functions

  • Meet and greet guests as they arrive. Ensure even distribution of tables for each server.

  • Always remember to smile.

  • Verbally communicate to server the table number sat and the number of guests.

  • Politely take guests to table. Hand them menus, a wine list, and inform them who their server will be. Inform guests of specials and leave with a courteous greeting.

  • Clean and display proper menus before, during, and after shift.

  • Check floor for debris, sweep and use carpet sweeper if necessary.

  • Assist wait staff and bus staff as needed.

  • Ability to lift up to 35 pounds unassisted on occasion.

  • Assist with to-go orders.

  • Thank all guests graciously and invite them to return.

  • Perform other duties as assigned per Manager.

  • Perform other duties as assigned.

Position Requirements

  • Previous hospitality experience preferred but not necessary.

  • Able to read, write and speak verbally in English.

  • Excellent communication skills and familiarity with the hospitality industry.

  • Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.

  • Ability to establish and maintain an effective relationship with all department management, staff, personnel and general public.

  • Ability to work a flexible schedule including days, nights, weekends and holidays.

Reporting Relationship F/B Manager.

Exemption Status Non-Exempt

Note This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.


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Timber Ridge Smokey's Restaurant Host - Part Time

Expired Job

Beverly Garland's Holiday Inn