Tier I Helpdesk Technician

Pacific Office Automation is the largest independently owned document imaging and technology dealers in the nation Since 1976 we have grown to over thirty branches located in ten western states OR WA CA AZ NM NV UT ID CO & TX With over 40 years of success in office equipment and technology salesservice our growth and reputation have afforded us great relationships with top manufacturers such as Canon Sharp Konica Minolta HP Ricoh Lexmark and many more At Pacific Office Automation you will find an amazing technology company full of growth opportunities great benefits and passionate coworkers who aim to help you succeed Among our company goals we aim to be a long term employer That means providing employees with the training and certification they need to keep up with the fast changing technology of our office machines devices and software At POA we believe that all voices can and should be heard regardless of seniority or tenure Position Are you someone who is passionate about customer service knows how to take initiative has excellent follow through and truly enjoys solving problems Pacific Office Automation wants to talk to you Come Join POAs growing and dynamic IT team in Beaverton OR as a Tier I Help desk Technician Essential Job Duties Remotely troubleshoot and diagnose our customers network connectivity PC VOIP and server issuesWork closely helping to resolve issues with sales representatives and VOIP engineersWork with our customers to troubleshoot any issuesQualifications Associates or Bachelors degree1 2 years professional IT experience mixed with a willingness and capability to learnAbility to problem solveSome System Administration experienceExcellent written and oral communication skillsAbility to work in a fast paced environmentWorking knowledge of Microsoft Office 365Benefits Advancement and growth into leadership rolesTeam player environmentMedicalDentalVisionLife insurance plansMatched 401kPTO Vacation Sick LeaveFSAHSA ProgramsOur Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer All qualified applicants will receive consideration for employment without regard to race color national origin ancestry gender sexual orientation gender expression or identity age religion veteran status or any other characteristic protected by law We celebrate our employees differences because we know that diversity makes us stronger LI Onsite