Tier 3 Subject Matter Expert (Sme)

Description

Leidos is seeking an experienced Subject Matter Expert (SME) to provide Tier 3 sustainment support to a mission critical IP voice transport network in Fort Meade, MD. The position requires extensive experience designing, implementing, and maintaining complex networks with a focus on security, high availability, and performance. The SME will work closely with operations, management, and customer stakeholders to ensure the network is both secure and functioning optimally.

Primary Responsibilities:

• Provide design, implementation, testing, and maintenance support for a complex enterprise network using industry best practices.

• Resolve escalated network and security support issues.

• Independently conduct network assessments, identify possible vulnerabilities, and recommend/develop solutions to problems found.

• Lead development of network documentation, diagrams, and standard operating procedures. This includes creating and maintaining Engineering Implementation Plans (EIPs).

• Support Continuous Service Improvements (CSI).

• Active participation in Root Cause Analysis for Problem Management activities.

• Work with cross-functional teams to plan and execute network upgrades, migrations, and deployments.

• Manage vendor relationships, including engagement on Incident Support activities and ensure timely delivery of program deliverables.

• Monitoring, capacity planning, backup, and recovery of network equipment

• Keep up with technology trends. Evaluate and recommend new technologies, tactics, and tools to improve service delivery.

• Mentor and coach junior engineers, including providing training and support as required.

Core Qualifications:

• Bachelor's degree and 8 - 12 years of prior relevant experience or Masters with 6 - 10 years of prior relevant experience. Specific years of related work experience may be substituted for a degree at the Hiring Manager's discretion.

• Ability to work in a team environment with excellent communications and interpersonal skills.

• Active DoD clearance at the Top-Secret level with SCI eligibility

• Security+ Certification or other DOD 8570 IAT Lvl II Certification within a certain timeframe after starting if not starting with one when hired.

• Extensive knowledge of defense-in-depth principles, Network and Security architecture, network topology, IT device integrity, and common security elements.

• 10+ years' experience engineering and troubleshooting networks, including extensive routing and switching experience such as one or more of the following: MPLS, VPNs, routing protocols i.e. BGP, OSPF, IS-IS, switching protocols i.e. Spanning Tree Protocol, VLANs, LLDP, VoIP, Multicast protocols and emerging network technologies.

• Strong understanding and in-depth knowledge of IP network/subnet addressing.

Experienced and adept at developing and maintaining technical documents, analyses, and reports.

• Experience developing and presenting technical information to senior customer management, customer stakeholders, and company management.

• Ability to travel up to 10% including OCONUS potential travel.

Preferred Qualifications:

• Experience with Juniper route, switch and security appliances. (MX, EX, SRX)

• Experience with Session Initiation Protocol (SIP) implementation and design concepts.

• Experience with Ribbon Session Border Controllers (SBC)

• Experience with SolarWinds configuration and maintenance.

• Experience with change, configuration and performance management NetOps concepts.

• IAT Level III Certification (i.e. CISSP or equivalent).

GSMO

Pay Range:

Pay Range $87,100.00 - $157,450.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is a Fortune 500 innovation company rapidly addressing the world's most vexing challenges in national security and health. The company's global workforce of 47,000 collaborates to create smarter technology solutions for customers in heavily regulated industries. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $15.4 billion for the fiscal year ended December 29, 2023. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.