Tier 3 Automotive Technical And Parts Specialist

Teletech Holdings, Inc. Westlake , OH 44145

Posted 2 months ago

Experienced Automotive Technicians Wanted!

What to expect once you apply:

You will be completing an online assessment test that will last about 45 minutes. Please complete the assessment immediately, or log back in within 24 hours. A passing score would move you forward to in the process and you will receive an invitation to the next step in the application process. The instructions will be communicated through email for your convenience. Please take special note to watch for these communications.

The Opportunity you were looking for

We are hiring experienced automotive technicians to support customers for our client, a prestigious global automaker. As an Automotive Technician & Customer Service Specialist, you will be in charge of answering complex inquiries from dealerships involving service and parts subjects.

The Rewards

We offer a highly competitive salary and a comprehensive benefit package, including:

  • $19.50 per hour (fixed hourly rate)

  • Medical and vacation benefits above market standards

  • Continuous paid training on the latest technology

  • Discounts at many major retail stores and restaurants

What you'll do

  • Answer inbound phone calls from dealerships to resolve questions regarding

  • Parts Identification

  • Parts Ordering and Status

  • Backordered item ETA

  • Order cancelation

  • Parts Pricing

  • Place outbound phone calls to dealerships to follow up on recent inquiries

  • Grow personally and professionally

  • Gain experience and pursue a career

we have exactly what you are looking for!

If you have

  • Minimum of 2 years experience as an automotive technician

  • Thorough knowledge of automobile mechanical and electronic functions

  • Automotive Technical certification (preferred)

  • Excellent communication skills

then you're a perfect fit!

Working for TTEC (formerly TeleTech) means Opportunity

This is your opportunity to do more, learn more, and be more. Most importantly, you will have the opportunity to become part of one of the largest and fastest growing companies around the world.

The Next Step

It's simple! Just click on the Apply Now button on the top of this page. We look forward to learning more about you.

Please apply at http://www.ttecjobs.com/

TTEC (formerly TeleTech) requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. TTEC (formerly TeleTech) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. '1499900


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Service Technician Ford Westlake

Autonation, Inc.

Posted 3 weeks ago

VIEW JOBS 11/14/2018 12:00:00 AM 2019-02-12T00:00 Overview Position OverviewThe Certified Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability. Who Would I Interact With?This position interacts daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers, just to name a few. What are the day-to-day responsibilities? * Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty. * Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication. * Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer. * Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles. * Documenting work performed on each vehicle on the repair order. * Maintaining an inventory of normal Technician's tools not normally inventoried by the Service department as "special tools." * Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate. * Providing an exceptional customer experience to drive loyalty How will I know if I am successful?The performance of a Certified Technician is measured by achieving: * Targeted production * Targeted sales * Targeted Customer Satisfaction Index What are the requirements for this job * High School diploma or equivalent * 2+ years experience as an automotive technician * Automotive technical training (varies based on store needs) * Attention to detail * Organization and follow-up skills * Valid in-state driver's license and have and maintain an acceptable, safe driving record What are the opportunities for career growth?Our Associates have many choices for career growth and development after success in a Service Technician role. Opportunities may include: * Master-Certified Technician * Service Advisor * Service Management AutoNation is an equal opportunity employer and a drug-free workplace. Autonation, Inc. Westlake OH

Tier 3 Automotive Technical And Parts Specialist

Teletech Holdings, Inc.