"Jacobs National Security Solutions (NSS) provides world-class IT network and service management capabilities; cutting edge cyber threat awareness and cybersecurity solutions; innovative web- and software applications development; and advanced data analytics for major clients in the Intelligence Community, Department of Defense, and Federal Civilian Agencies.
Our forward thinking solutions deliver an integrated approach to IT network design and management, full lifecycle IT service management, IT service delivery, asset management, logistics and procurement, and vendor management. We leverage the expertise and passion of our employees to conduct identity and access management, penetration testing, and vulnerability assessments for our nation's most closely guarded agencies and networks. Our Cyber Security Operations Centers ensure safe, effective network operations for Federal clients while our data scientists are helping stop illegal acts before they can endanger Americans or our way of life.
Jacobs promotes a culture of operational excellence to create a safer, smarter, and more connected world while upholding the highest standards of compliance, quality and integrity.
We continue to thrive and need your talent and motivation to help propel us farther, faster."
Jacobs is currently seeking an Tier 2 Network Operations Center (NOC) Technician with an active TS/SCI Poly to join their team in support of their customer in the Tysons Corner, VA area. Duties include:
Provides surveillance and IP network operations troubleshooting. They identify, troubleshoot, and resolve incidents in multiple and complex local area network (LAN), wide area network (WAN), customer networks, Intranet and Internet and other data communication systems
Acts as information distributors and customer representatives
Operate, maintain, and manage telecommunications facilities
Provide project management and systems integration for voice and data communication systems; supervise installation of these systems; and, provide maintenance and support to customers after installation
Specializations include data communications, TCP-IP networks, Local Area Networks (LAN), Wide Area Networks (WAN), COMSEC/TEMPEST, facsimile, cable-to-modem communication, RF (including satellite) communication capabilities, and repair to least replaceable
Active TS SCI with Polygraph
Two (2) years of college in a computer field and four (4) years of related experience or any equivalent combination of relevant education or experience for a total of six (6) years. Progressive relevant training and/or certification may be substituted for one (1) year of education or experience requirements
Experience in routing protocols, TCP/IP protocols, security requirements and network communications
Experience with network monitoring and reporting tools and technology
Experience with CISCO and Juniper Routers, Switches, Firewalls, WAN Protocols (EIGRP), QOS, LAN and Data Center Protocols (Spanning -Tree, Fabric-enabled technologies, VoIP to support Data, Voice and Video)
Experience with Voice Over IP (VoIP)
Familiarity with DMVPM
Familiarity with general Unix OS functionality
Experience adapting to changing environments and coordinate large scale implementations using available resources
Experience working helpdesk functions
Professional License or Specialized Training Networking in CCNA/CCNP, JNCIA/JNCIS, and/or other IT Technology are preferred
Professional Certification in ITIL Foundations is preferred
Proficiency in the use of MS Office product suite (PowerPoint, Excel, Word, SharePoint
General Office environment. The work environment is fast-paced and sometimes involves extreme deadline pressures. The nature of the work requires a high degree of teamwork and cooperation with other members of the staff as well as individuals across the Company and Customers.
Must be able to lift 75 lbs, bend, kneel, and climb ladders. Must be able to trace cable under raised floors, and above drop ceilings
Equipment and Machines
General office equipment including PC/laptop, Fax, Copiers, Shredder, Printers, Telephone, and other miscellaneous office equipment.
Attendance is critical at all times. Needs to be available to work overtime during critical peaks and be available to meet last minute requests for overtime should the situation occur.
Other Essential Functions
Must be able to communicate effectively both verbally and in writing
Grooming and dress must be appropriate for the position and must not impose a safety risk/hazard to the employee or others
Must put forward a professional behavior that enhances productivity and promotes teamwork and cooperation
Must be able to interface with individuals at all levels of the organization both verbally and in writing
Must be well-organized with the ability to coordinate and prioritize multiple tasks simultaneously.
Must work well under pressure to meet deadline requirements
Must be willing to travel as needed
Must take and pass a drug test and background check