At Morgan & Morgan, the work we do matters. For millions of Americans, were the last line of defense against big companies that will trample anyone in their path to make a quick buck. From attorneys to client support staff to the marketing and web teams, every member of our firm has a key role to play in the fight for consumer rights.
Its a fight we are winning, having recovered more than $7 billion for hundreds of thousands of people.
Our 3,000 employees are all united by one mission: For The People. Were not just another law firm. Theres only one Morgan & Morgan, and well say it again the work we do matters.
So, are you ready to join the fight?
We are a large law firm looking for a skilled, people-oriented individual to join our elite group of Service Desk Technicians responsible for providing 5-star front-line user support. Ideal candidates have a passion for serving others while also possessing a demonstrable set of technical skills.
The position will be a work from home set up with travel to other work at home staff members needing I.T. assistance.
The ideal candidate will possess an A+ Certification, 2+ years of I.T. helpdesk experience, excellent communication, service ticket documentation, and customer service skills.
This is a remote position but it is required to be physically located in Brooklyn.
Education and Experience
A+ Certification (if not already possessed must obtain within 90 days of hire).
2+ years of experience in an IT Helpdesk Role
Excellent Communication and Customer Service Skills
Strongly Preferred Experience
A+ Certification (or equivalent)
Aderant Total Office\Client Profiles
Health benefits, PTO, and 401K
Morgan & Morgan