Ticketing Assistant, Sales & Operations - Temporary

Overview

Reporting to the Assistant Director of Athletics for Sales and Operations, the Ticketing Assistant is an integral part of the External Relations Team. Responsibilities will include support surrounding group ticket sales, game management and serving as an ambassador of home athletics events, post-season events and other events as assigned.

Princeton University Department of Athletics is committed to creating a workplace culture where differences are celebrated, where all employees feel valued and are empowered to contribute their unique perspectives and talents, and where everyone feels a sense of belonging.

This position is temporary.

Responsibilities

• Aid the Assistant Director of Athletics for Sales & Operations with group sales strategy and sales goals.

• Brainstorm, research and implement group experience strategies.

• Research, collect and manage sales leads, establishing contact relationships, as well as aid in sales reports.

• Manage outbound sales calls to local groups and offer exemplary customer service and group experience opportunities.

• Work collaboratively with Marketing & Fan Experience counterparts to organize group experience calendar and in-game details.

• Serve as game day ambassador for all sold game day experiences and group liaisons.

• Work closely with campus colleagues to promote attendance, increase fan engagement and connect with community groups.

• Provide positive, friendly and timely service to all guests and patrons.

• Aid the Ticket & Sales Operations team with regular season and postseason game management as needed across sports, including additional fan engagement events.

• Special projects and other duties as assigned.

Qualifications

Skills and Qualifications

• Bachelor's Degree

• Strong customer services skills

• Keen attention to detail and note taking abilities

• Ability to work under pressure and in a fast-paced setting

• Able to take and relay instructions

• Experience handling and balancing cash and credit cards

• Ability to multitask

• Ability to work collaboratively in a diverse environment

• Reliable transportation to Princeton University

• Enforce all Princeton University and Department of Athletics policies and guidelines

• Adhere to Ivy League and NCAA compliance regulations

• Follow all Princeton University Human Resources policies

Preferred Skills and Qualifications

• Sports industry past experience

• Experienced in Excel and data organization

• Comfortability with CRM systems

• Adobe Creative Suite knowledge

Be advised that you will be contacted only if there is further interest in your application. Your candidate dashboard may not display status updates for this requisition.

Princeton University is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. KNOW YOUR RIGHTS

Standard Weekly Hours

0.00

Work Schedule, If Other Than Standard Hours

Nights and weekends required.

Eligible for Overtime

Yes

Benefits Eligible

No

Probationary Period

N/A

Essential Services Personnel (see policy for detail)

No

Physical Capacity Exam Required

No

Valid Driver's License Required

No

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