Ticket Office Assistant

Position Title Ticket Office Assistant Posting Number STU096 VP Area Athletics Division Athletic Director Division Department Ticket Office Location Montagne Center Student Supervisor Antonio Leopardi Work Study Required? Yes Job Duties

Ushers/Ticket Scanners ($8.75-12/hr based on time holding the position):

• Greet patrons attending home football games Settle seating disputes or help solve other customer concerns

• Show patrons where to find exits, bathrooms, and concession stands Able to work all 6 home football games: Saturday, 9/7/24 | Saturday, 9/14/24 | Saturday, 9/21/24 | Saturday, 10/12/24, | Saturday, 10/26/24 | Saturday, 11/16/24 | these times and dates are subject to change

• Help point out disorderly or obnoxious patrons Provide assistance with patrons' special needs, such as helping those with wheelchairs

• Guide patrons to exits or provide other instructions or assistance in case of emergency

• Search for lost articles or for parents of lost children

• Maintain order and ensure adherence to COVID-19 safety rules

• Verify credentials of patrons desiring entrance into press box or other restricted areas and permit only authorized persons to enter

• Examine tickets or passes to verify authenticity, using criteria such as color or date issued

Parking Lot Attendent ($8.75-$12/hr based on time holding the position):

• Greet patrons attending home football games

• Exchange money, ensure exchanges are counted correctly

• Able to work all 5 home football games: Able to work all 6 home football games: Saturday, 9/7/24 | Saturday, 9/14/24 | Saturday, 9/21/24 | Saturday, 10/12/24, | Saturday, 10/26/24 | Saturday, 11/16/24 | these times and dates are subject to change

Ticket Sellers ($8.75-$12/hr based on time holding the position):

• Greet patrons attending home football games Able to work all 5 home football games: Saturday, 9/12 at 6:00 PM |Saturday, 10/3 at 6:00 PM | Saturday, 10/17 at 6:00 PM | Saturday, 11/7 at 4:00 PM | Saturday, 11/14 at 3:00 PM these times and dates are subject to change

• Reconcile events and balance out cash sheets

• Exchange money, ensure monetary exchanges are counted correctly

• Excellent customer service skills and ability to handle conflict Strong computer abilities

Guest Pass List ($8.75-$12/hr based on time holding the position):

• Greet patrons attending home athletic games

• Ensure ticket exchanges are followed by NCAA rules Able to work all 6 home football games: Saturday, 9/7/24 | Saturday, 9/14/24 | Saturday, 9/21/24 | Saturday, 10/12/24, | Saturday, 10/26/24 | Saturday, 11/16/24 | these times and dates are subject to change

Office Hours(Optional):

• Perform Clerical duties as assigned (e.g.filing)

• Answer Phone Calls

• Make outbound group sales calls for non-revenue sports.

• Assist other departments within athletics as assigned.

Minimum Qualifications

• High school diploma

• At least 18 years of age

• History of similar job experience

Physical Requirements

• Ability to stand for 4+ hours

Certifications Required Work Hours Job Conditions

Employees will often be outside working athletic events. Employees are required to provide their own water and prevent dehydration/sun exhaustion

Additional Instructions for Applicants EEO Statement

Lamar University is An Equal Opportunity Employer

Security Sensitive Statement

This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information.