Ticket Agent - Seasonal

Overview

Live. Work. Explore. as a part of our Transportation team the Grand Canyon Railway and Hotel!

Located in Williams, Arizona, the historic Grand Canyon Railway and Hotel is the place to get your career on the right track! Open year-round, the Grand Canyon Railway operates scenic train rides, a full-service restaurant, pub, retail shops, and 3-diamond hotel. No matter what your job is, you will play an essential role in providing warm and friendly hospitality to all our guests.

We're hiring- all aboard for a fun and exciting job!

Job Summary:

The Ticketing Agent is responsible for ensuring all daily functions are completed at the Ticket Counter. Duties include but not limited to: ensuring accurate batching of train tickets, confirming reservations, answering phones, issuing and explaining train tickets to passengers.

The Details:

Position Type:Seasonal

Seasonal End Date: 12/31/2024

Wage $17.20

Why the Grand Canyon Railway?We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection, we are proud to offer these unique Grand Canyon experiences.

Life at the Grand Canyon Railway:

• No employee housing available
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits and Perks:

• Free gym and pool access
• Free train tickets
• Free entry to Bearizona
• Exclusive retail and dining discounts at GCR and other Xanterra properties
• The adventure of a lifetime!

Responsibilities

Duties & Responsibilities:

• Fully understand and support Xanterra Mission Statement and Core Values.
• Daily batching; printing tickets, verifying special requests, processing collection required reservations.
• Answering phones and taking phone reservations.
• Provide information and offer additional services to guests to enhance their stay.
• Greets walk-up guests and make new reservations.
• Follow all cash handling policies and procedures.
• Responsible for understanding and adhering to all prescribed Environmental Management Systems (EMS) policies and corporate commitments to maintain ISO 14001 goals and guidelines; reduce, reuse and recycle program.
• Other duties as assigned.

Qualifications

Qualifications:

• customer service experience in a hospitality industry.
• Working knowledge of windows based software programs MS Office, and other Window's based systems.

Physical Requirements include:

• While performing the duties of this job, the employee is:
• Constantly standing, handling and lifting/carrying items up to 20bs.
• Frequently walking, reaching outward, squatting/kneeling, bending and pushing/pulling items up to 25lbs.
• Occasionally sitting, reaching above shoulder, climbing, and crawling, lifting/carrying items weighing up to 100lbs and pushing/pulling items weighing up to 100 lbs.
• Constantly listening, hearing, seeing, and speaking.
• Will be required to stand and walk for long periods of time on cement floors and to occasionally walk on uneven surfaces.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.