Third Shift Server

Steak N Shake Co Lanse , MI 49946

Posted 3 weeks ago

General Purpose:

A server is expected to sell to and service each guest seated within their section.

Essential (primary) Functions:

The primary responsibility of a server is to administer the 7 Steps to Service to every guest within their assigned section by following the Buddy and Priority system (food prepared and delivered 5-8 minutes after the order is taken) while maintaining guest sensitivity, cleanliness, restocking, sanitation, uniform, safety, security and company policy requirements.

Secondary Functions:

Any and all other tasks assigned

Essential Physical Requirements:

  • Good vision, general and close

  • Good hearing

  • Manual Dexterity

  • Standing, bending, stretching and walking throughout shift

  • Push and pull heavy objects

  • Lift and carry 30 pounds

  • Maintain good personal hygiene/uniform

  • Understandable speech

  • Balance a tray

Essential social & Mental

Requirements:
  • Able to use computer register

  • Basic reading, writing and math skills

  • Retain verbal requests

  • Good verbal skills

  • Able to work shift work

  • Retain menu item information

  • Able to market the menu

  • Able to handle guest complaints

  • Works well with others

  • Maintain composure while under stress

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Third Shift Server

Steak N Shake Co