Therapist Intake

Job Title: Therapist- Intake Job Number: 838

Unit: Adult Services Date Originated:

Work Location: Detroit/Westland Revision Date: 8/3/2023

Reports to: Program Supervisor EEOC Category Professionals

Worker's Comp Code 8810

☒Full-time

☐Part-time

☐On-Call ☐Exempt ☒Non-exempt

Overview of Duties and Responsibilities:

• Perform related duties as assigned by supervisor

• Maintain compliance with all company policies and procedures and applicable rules and regulations of grantors.

• Models the Pillars and guiding principles of NSO at all times.

• Driving/Travel Requirements

☐ Will drive NSO Vehicle ☒ Must have access to reliable private transportation ☒ Must maintain valid MI driver's license/State ID ☒ Must maintain automotive insurance ☒ Must be able to visit locations while working for NSO ☒ Will be expected to travel on NSO time

Annual Training

☐ CPR and First Aid training are required for this

position ☒ Non-Violent Intervention training is required for this position

☒ Additional Trainings will be required

Supervisory Responsibilities:

☒ None

Education, Licensure and Experience Requirements: · Education: MSW Master of Social Work · Required Licensure: Licensed Master Social Worker LMSW . Experience · Minimum 2 years of clinical experience

Job Knowledge and Comprehension

Ø Primary Job Role

Intake Therapist provides Intake screening to Detroit Wayne Integrated Health Network (DWIHN) and Certified

Community Behavioral Health Clinic (CCBHC) consumers.

This position assesses consumers for outpatient mental health services and Itellectual and Developmentally Disabled

consumers (I/DD) by evaluating the nature and severity of an Individual's mental health problem determining which

service response would best meet the needs of the patient, doing an eligibility assessment, and providing a referral to an

appropriate program.

Ø Job Knowledge and Comprehension

• Knowledge of Clinical assessments and clinical writing skills are essential.

• Knowledge of the use of DSM-V.

• Knowledge and ability to diagnose in assessment and treatment planning.

• Knowledge of common signs and symptoms specific to the I/DD population.

• Knowledge of common mental health conditions, substance abuse conditions and treatments/supports

interventions.

• Knowledge of behavioral and cognitive techniques and therapeutic treatment interventions.

• Ability to effectively assess and intervene during crisis situations, including suicidality.

• Ability to work as a member of a multi-disciplinary team and provide advanced levels of knowledge

consistent with post graduate training.

• Knowledge of available community resources.

• Ability to utilize sound judgment and practice autonomous decision making, seeking supervision as

needed.

• Ability to represent the agency to the community, natural supports and other interested persons in a

manner that fosters understanding of the needs of consumers, and the goals and mission of the

organization.

• Ability to assess the safety for consumers and self as a professional service provider.

• Cultural sensitivity and awareness of the role of culture in the delivery of services.

• Delivery of culturally competent services including the ability to transform knowledge and cultural

awareness into interventions that support and sustain healthy functioning within the appropriate cultural

context.

• Ability to incorporate Person Centered Planning principles into practice.

• Ability to recommend services for Person Centered Planning

• Ability to communicate effectively with consumers, family members, natural supports, and community

agencies.

• Ability to effectively prioritize work.

• Demonstrate proficiency with using computers adequate enough to use electronic medical record and

mobile technology.

Essential Job Duties · Expanded knowledge of community resources. · Team leadership capabilities, as evidenced by clinical leadership and preparation of written and verbal reporting regarding agency issues. · Ability to work both autonomously and as a member of a multidisciplinary team and to make use of supervision in the development of skills and competent practice. · Knowledge of learning organization principles. · Willingness to actively engage in the professional development process. · Knowledge of how to access agency policies and procedures. · Demonstrated skill and knowledge of evaluation/assessment of particular service needs. · Demonstrated knowledge of the Service Authorization Process. · Demonstrated knowledge of Service Eligibility Criteria and Medicaid covered Services. · Demonstrated skill and knowledge of NSO services and supports and other contractual services. · Demonstrated skill in the ability to provide clinical documentation according to agency policy. · Seeks supervisory support direction for clarification as needed. · Performs other duties as assigned by the Supervisor.

Ø Productivity

• Completes all job duties within specified timeframes.

• Meets Intake standards set forth by NSO Management Team

Administrative and Professional Skills

• Complies with and adheres to department and NSO policies and procedures.

• Adheres to established quality and performance improvement standards.

• Works effectively with others to accomplish goals/resolve problems.

• Organizes work well and uses time effectively.

• Maintains consistent work attendance.

• Maintains good operating environment by attending work on time as scheduled.

• Professionally represents NSO and promotes NSO mission and vision statements.

• Promotes a harmonious work environment.

• Demonstrates expertise in his/her functional area, leveraging unique core of knowledge and skills to

achieve results.

• Ensures consumer satisfaction through process of monitoring, improving, and delivering excellence in

program services.

• Is open to new approaches and takes steps to increase knowledge, skills and abilities, both from within

and outside NSO.

• Complies with contractual and regulatory requirements, as needed.

• Fosters commitment, team spirit, pride and trust.

• Possesses good work ethic, drive, energy, and persistence to achieve goals. Takes accountability for job

responsibilities.

• Able to anticipate and bring about change when needed.

• Performs other duties as assigned.

Working Conditions and Necessary Capabilities

Ø Office/Admin

• Works in a hybrid model environment ( telehealth and face to face) and uses a computer, telephone and

other office equipment as needed, to perform duties. The noise level in the work environment is typical of

that of an office with frequent contact with consumers.

• Work location may vary as needed.

• Locations include but may not be limited to other offices, public areas, clinics or shelters, with varying

levels of noise, and exposure to staff, consumers and the public.

• Bends, stoops and reaches in order to file, search for and retrieve records and documents.

• Manual dexterity and regular fine-finger and hand/wrist motions are required for operating a

keyboard, writing and filing.

• Seeing/vision, talking/speaking and listening/hearing are continuously required.

• Frequently required to stand during working hours.

• Frequently required to sit, walk or drive.