The Pool - Bar Helper

JOB DUTIES AND RESPONSIBILITIES

• Knowledge, understanding, and adherence to company and departmental policies and procedures.

• To assist the bartender(s) and cocktail staff in performance of their duties

• Maintain proper and adequate set-up of bar on a daily basis including before, during and after shift.

• Maintain cleanliness and sanitation of guest areas and equipment at all times during shift including: removing empty glasses/bottles, cleaning ashtrays, picking up and dumping garbage, sweeping and mopping floors, sanitizing equipment

• Maintain and organized bar

• Ability to remember, recite and promote the variety of menu items and hotel services.

• Greet guests in a courteous, friendly manner. Ability to interact with the public and provide excellent customer service. Ability to have and make conversation

• Know guidelines for serving alcohol with care.

• Knowing and conveying hotel activities to guests

• Perform specific tasks related to bars as assigned: organizing, ordering, stocking and cleaning

• Ability to lift and carrying product by hand as well as with carts or hand trucks

• Maintain and organize bars and storerooms

• Refill chemicals such as hand soap or glass washer chemicals

• Ability to operate a glassware washing machine

• Ability to re-fill ice bins and beer bins, utilizing ice machines

• Knowledge of product

• Ability to operate a glassware washer

• Answering phones

• Maintain proper inventory of product

• Maintain and neat, professional image and appearance at all times

• All other duties as assigned

REQUIREMENTS

• Any combination of education and training listed that would provide the required knowledge, skills and abilities.

• AES AND GAMING CARD REQUIRED

• Strong verbal skills

• Telephone skills

• Customer service skills

PRACTICAL EXPERIENCE

• Knowledge of beverage product and bartender training preferred

• Rotation of product

• Product knowledge

• Sanitizing and cleaning of equipment

PHYSICAL REQUIREMENTS

• Ability to walk or stand entire shift up to 5 miles a day

• Ability to grasp, bend, stoop, reach, lift and carry equipment up to 160 lbs; push or pull equipment up to 800 lbs

• Ability to work extended hours if necessary

• Ability to deal with stressful situations

• Ability to work in areas with dim or bright lighting

• Maintain product levels

• Ability to work with interruptions and to perform multi tasks

• Ability to deal with customers, co-workers, and management in a tactful and respectful manner

• Ability to comprehend and follow direction

• Maintain a neat and well groomed professional appearance

• Comply with all safety regulations

• Comply with all employee rules and regulations

• Organize and prioritize work

• Ability to communicate with co-workers, customers, management, and other departments

• Report all suspicious persons or activities, hazardous conditions to immediate supervisor, security, or safety personnel