The Bar Barista 1St Shift (Full-Time) Saint Kate - The Arts Hotel

Marcus Corporation Milwaukee , WI 53201

Posted 5 months ago

POSITION PURPOSE: To be an artist of drinks and making conversations that give the ability to build lasting connections by serving beverages and/or food to the guests in a friendly, courteous, and timely manner.

ESSENTIAL FUNCTIONS:

  • Provide quality beverages consistently for all customers, preparing beverages to standard.

  • Maintain condition and cleanliness of work area.

  • Must have good speaking skills, maintaining composure and etiquette.

  • Follow standards for merchandising, stocking, rotating, and storing all products.

  • Ascertain guest satisfaction; in the event of dissatisfaction, tactfully negotiate accommodation.

  • Comply with accounting guidelines regarding receipt of payments, cash drawer and house bank management.

  • Balance house bank at the end of the shift. Retrieves returns bank from vault to workstation and return, to ensure accountability.

  • Perform any general cleaning tasks using standard outlet cleaning products as assigned by supervisor to adhere to health standards.

POSITION REQUIREMENTS:

  • Basic mathematical skills necessary to operate a cash register, make change, count total bank, prepare cash drops, and total all other charges.

  • Ability to effectively deal with and resolve conflict situations, such as inaccurate check total.

  • Ability to read and speak English sufficient to understand menus and special promotions, and communicate with guests.

  • Ability to operate keyboard and Point of Sale procedures to handle cashier functions.

  • Ability to sit and/or stand and work continually in confined spaces.

  • No prior experience required. Prior hospitality and cashiering experience preferred.

  • Ability to learn all menu items.

  • Ability to provide customers with prompt service.

  • Ability to learn up selling techniques.

  • Ability to uphold all departmental guidelines.

  • Ability to self-motivate during slow periods.

  • Ability to multi-task.

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The Bar Barista 1St Shift (Full-Time) Saint Kate - The Arts Hotel

Marcus Corporation