Testing Specialist

Testing Specialist - North Campus

PRIMARY FUNCTION: Administer tests, including TSIA, GED, HiSET, CLEP, HESI, Accuplacer ESL, correspondence, make-up, distance learning and accessibility services tests. Testing specialists input test scores into the student database system, collaborate with local high schools and dual credit directors to deliver testing at their locations, and troubleshoot computer and test issues during administration.

Essential Job Functions:

• Administer a variety of academic and professional exams, including TSIA2, Accuplacer ESL, GED, CLEP, correspondence, make-up, and accessibility services exams.

• Collaborate with dual credit and service area high schools to administer offsite TSIA2 exams as needed.

• Uphold all administration and security standards of our external vendors and internal stakeholders, including Pearson, College Board and SJC academic and technical programs.

• Process associated documents for all exams and input test scores into the student database system.

• Assist students and other community testers to schedule and request test appointments.

• Maintain secure storage for testing materials and internal testing records.

• Create student identification records in the student database system when appropriate.

Additional Job Functions:

• Assist students and other community testers to schedule and request test appointments.

• Answer phone, emails, and other communications to assist students, staff, faculty and community with testing inquiries.

• Maintain well-organized and clean service areas for student and staff use.

• Collaborate with other San Jacinto College division and academic departments to facilitate testing services.

• Other duties as assigned.

Knowledge, Skills, and Abilities:

• Demonstrate the college values.

• Display impeccable integrity and commitment to upholding standards.

• Display excellent written and verbal communication skills.

• Display adaptability to changes in policies and procedures.

• Work unsupervised and multitask in a fast-paced office environment.

• Possess personal computer literacy skills.

• Possess outstanding customer service and interpersonal skills.

• Display team-oriented and collaborative work relationship with other staff members.

Required Education & Experience:

• Associate degree or four years of office experience in a college/educational environment.

Preferred Education & Experience:

• Completion of college-level credits or some post-secondary education.

• In-depth knowledge of testing.

• In-depth knowledge of Banner.

• In-depth knowledge of and ability to enforce institutional policies and procedures.

• Understanding of FERPA law.

NOTE: The duties of this position require a physical presence at the assigned on-site work location during unrestricted operations with very limited or no opportunity for remote work arrangements.

Salary Grade: 108

Salary is based on the Board-approved salary schedule for the current fiscal year. See Salary Schedule

Requisition Number: req5213

Posting Close Date: 7/10/2024