Test Article Coordinator II - (Sample Management)

Covance Madison , WI 53706

Posted 4 days ago

Job Overview:

Test Article Coordinator II - (Sample Management)

Do you have a passion for Customer Service? Tracking Samples? Are you Detail-Oriented? Interested in Growing Your Career? Please keep reading

We have a great opportunity for a Test Article Coordinator II in our Drug Metabolism Department in Madison, WI. Covance's work in developing new pharmaceutical solutions has an incredible impact on millions of lives worldwide. Be a part of this life-saving work and help improve patients' lives while growing your career.

In this role, you will be responsible for performing a variety of test article and sample management responsibilities in compliance with appropriate SOPs and regulatory guidelines, in support of departmental operations.

Duties and Responsibilities:

  • Performs any combination of sample management tasks; including labeling, transferring, tracking, inventory reconciliation, archival, and disposal of test article and/or samples.

  • Assists in reviewing shipping paperwork against protocols and eNotes.

  • Coordinates retrieval, check out, and return of study related materials and documents appropriately.

  • Responsible for entry and accuracy of client material inventories.

  • Communicates any discrepancies to appropriate personnel and assists with problem solving.

  • Handles internal customer inquiries and requests.

  • Determines disposition of study specific test articles and samples.

  • Maintains storage units in accordance with GLPs, SOPs, and Policies and Procedures.

  • May be on-call after hours to respond to storage unit alarms.

  • Maintains and organizes the storage units to ensure integrity of study related materials.

  • Learns to perform one of the following tasks: Completes receipt and log-in of study-specific and non-study-specific materials within the appropriate data acquisition system. Completes shipment of all materials and documents disposition appropriately.

  • Identify potential areas for improvement and provide possible solutions.

#LI-DZ1

Education/Qualifications:

  • Associate's degree.

  • Ability to learn and use a variety of computer applications.

Experience:

  • 1-2 years' of applicable work experience. Additional experience may be substituted for degree.

  • Customer service skills including attention to detail, accuracy, confidentiality and effective communication skills.

  • Ability to identify and communicate customer service needs.

  • Conflict resolution skills.

  • Good documentation skills.

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Test Article Coordinator II - (Sample Management)

Covance