Territory Support Specialist / Franchise Route Developer - Sacramento, CA


Sacramento , CA 94204

POSITION SUMMARY: The Territory Support Specialist (TSS) is a critical position, responsible for completing the legal route location and definition by performing territory surveys for new franchisees. The TSS must be able to effectively communicate and encourage shop owners, service managers, etc. to allow Matco service into their location. The TSS is the point position for introducing the new franchisee to the territory and the organization and merchandising of their mobile store. The TSS will also assist to identify potential new territories in high growth, expansion areas to market for future franchisees seeking to pursue the dream of successful business ownership. Typical week is one office day with four field days involving surveying open, existing, and new territory routes.


  • Surveying/mapping of territories for new franchisees and developing territories for future franchisees.

  • Meeting with shop owners and managers to determine eligibility for prospective stop.

  • Conduct Article "K" review rides of surveyed routes with potential prospects.

  • Conduct route introduction and merchandising of mobile store with new franchisees prior to their attendance to classroom training at corporate headquarters.

  • Understanding the competition and ability to value sell points of differentiation of the Matco franchise.

  • Manage travel expenses including approximately 75% overnight travel.

  • Managing weekly schedule of 1 office day and 4 field days.

  • High school diploma or equivalent required; college degree preferred

  • Experience working/communicating directly with customers

  • Time management / overnight travel expenses

  • Acceptable driving record per company policy

  • Computer skills

  • Interpersonal skills

  • Ability to travel 75% of the time, including overnight travel

  • Driven individual / ability to work on own schedule & meet deadlines

  • Ability to multitask

  • Ability to lift up to 40 pounds at once

  • Ability to sit/drive in a car for extended periods of time

  • Ability to walk for extended periods of time

  • Ability to climb on and off a mobile tool truck

Fit Factors

  • Tenacity/do what it takes

  • Effective time management and personal organization

  • Teamwork

  • Honesty & integrity

  • Team building skills

  • Communication and presentation skills

  • Ability to manage multiple priorities

  • Analytical skills

  • Ability to think strategically

  • Business acumen

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Territory Support Specialist / Franchise Route Developer - Sacramento, CA