Sacramento , CA 94204
POSITION SUMMARY: The Territory Support Specialist (TSS) is a critical position, responsible for completing the legal route location and definition by performing territory surveys for new franchisees. The TSS must be able to effectively communicate and encourage shop owners, service managers, etc. to allow Matco service into their location. The TSS is the point position for introducing the new franchisee to the territory and the organization and merchandising of their mobile store. The TSS will also assist to identify potential new territories in high growth, expansion areas to market for future franchisees seeking to pursue the dream of successful business ownership. Typical week is one office day with four field days involving surveying open, existing, and new territory routes.
Surveying/mapping of territories for new franchisees and developing territories for future franchisees.
Meeting with shop owners and managers to determine eligibility for prospective stop.
Conduct Article "K" review rides of surveyed routes with potential prospects.
Conduct route introduction and merchandising of mobile store with new franchisees prior to their attendance to classroom training at corporate headquarters.
Understanding the competition and ability to value sell points of differentiation of the Matco franchise.
Manage travel expenses including approximately 75% overnight travel.
Managing weekly schedule of 1 office day and 4 field days.
High school diploma or equivalent required; college degree preferred
Experience working/communicating directly with customers
Time management / overnight travel expenses
Acceptable driving record per company policy
Ability to travel 75% of the time, including overnight travel
Driven individual / ability to work on own schedule & meet deadlines
Ability to multitask
Ability to lift up to 40 pounds at once
Ability to sit/drive in a car for extended periods of time
Ability to walk for extended periods of time
Ability to climb on and off a mobile tool truck
Tenacity/do what it takes
Effective time management and personal organization
Honesty & integrity
Team building skills
Communication and presentation skills
Ability to manage multiple priorities
Ability to think strategically