Home Depot Boston , MA 02298
The Territory Sales Manager (TSM) is primarily responsible for leading a team of Sales Managers (SM) and commissioned Sales Consultants (SC) to go into the homes of Home Depot customers and successfully close the sales of HDI's product lines. The TSM will act as the single point of contact for regional leaders in the retail business for all of HDI, including SCN. The TSM drives store connectivity by building and maintaining relationships with regional leadership and setting expectations with SMs for connectivity with district leaders, store management and associates, and continually updating/training them on HDI's product offerings. The TSM is also responsible for leading the Branch Market Managers (BMM) and In-Store Promoters (ISP) in executing the lead generation program by driving lead generation efforts in the stores and through self-generated leads for the sales team.
The TSM is responsible for meeting and exceeding performance standards and financial metrics as it relates to sales performance including sales vs. plan, VOC, target operating margin, timely completion of jobs, customer service, accuracy and profitability, as well as P&L responsibility. The TSM works in close partnership with the Installation Managers to move all jobs through the sales process and drive customer service. The TSM is responsible for the customer experience and ensuring the sales team delivers excellent customer service.
Major Tasks, Responsibilities and Key Accountabilities
Nature and Scope
Position reports to Division Director.
Number of Direct reports 5+
Environmental Job Requirements
Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.
Must be eighteen years of age or older.
Must be legally permitted to work in the United States
Years of Relevant Work Experience
Physical Job Requirements
Construction/home improvement industry experience.
Prior experience leading a commissioned sales force.
Knowledge, Skills, Abilities and Competencies
Excellent communication skills.
Strong time management and organizational skills.
Strong negotiating skills.
Strong business acumen.
Proven problem solving and multi-tasking skills.
Collaborative leadership skills where strong value is placed on partnership