Urban Outfitters Devon , PA 19333
Posted 2 weeks ago
Role Summary
Works hand in hand with the Events Manager to execute fine details of all terrain events including, but not limited to, private dining, private events and weddings. Under the direction of the Events Manager, navigates staffing assignments and client's needs to deliver an event of impeccable caliber.
Role Responsibilities
Welcome and greet all event guests
At all times, be courteous, gracious and accommodating with all guests and act as an ambassador for our brand, on and off location
Assist on larger events including weddings, festivals and fundraisers including set up and/or breakdown and/or transition
Guide Vendors through onsite set up and breakdown, monitor adherence to vendor rules
Under the guidance of the Event Manager, providing clear and prompt communication with guests acting as a point person the day-of the event
Maintain close communication with culinary team to keep abreast of changes in guest count, timeline, allergies, etc.
Work closely with the BOH during Expo Shifts
Work closely with guest of honor/bride/special guest/other to ensure a smooth event that lives up to the reputation of terrain Events
Under the advisement of the Event Manager, delegate tasks to event staff to adhere to event timelines, proper use and care of event rentals and completion of staff side-work
Responsible for facilities and reporting closing procedures as outlined by Event Manager
Monitor the inventory of event supplies and report into Event Manager, place orders through proper channels under advisement of Event Manager
Ensures health and safety measures and liquor laws are obeyed, particularly those prohibiting service to minors and intoxicated persons
Notify management of any patrons exhibiting behavior of visible intoxication
Communicate all guest and employee issues to manager on duty
Be ready and willing to assist fellow employees as situations arise
Role Qualifications
1-2 yr. experience of event catering, coordinating or comparable experience in hospitality
Excellent oral and written skills
Exemplary customer service skills
Comfortable under pressure, professional conflict management and flexible yet steadfast in the face of a changing environment
Assertive and organized with the ability to tackle tasks as needed as they arise throughout an event
Strong understanding of the Terrain Brand and core values
Strong understanding of portfolio of Menus & Venues Brands
Calm and clear communication skills
Ability to work in a standing position for extended periods of time (up to 10 hours)
Certified in alcohol handling (TIP/RAMP Certification)
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits
EEO Statement
URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.
Urban Outfitters