Terrain Garden Caf celebrates the cycle of the seasons and the bounty of the land. Using hand-selected produce, meats and dairy products, our team takes pride in crafting menus from the seasonal harvest of local farmers we know and trust. Located in Glen Mills, PA; Westport, CT; Palo Alto, CA and coming soon to Devon, PA and Bethesda, MD, we work tirelessly to craft an environment that aesthetically and gastronomically reflects the best of our local community. Terrain Garden Cafe is part of URBN Food and Beverage, which also owns and operates Amis brands (Amis Trattoria and Bar Amis) and Pizzeria Vetri.
Reports to: Front of House Management
Welcome and warmly greet guests on arrival. Answer telephone, take reservations and manage the efficient and timely seating of our guests to a table that best serves their wishes.
Warmly and graciously greet all guests upon arrival
Check coats or bags
Answer phones, make reservations and take messages
When immediate seating is limited, provide guests with estimated waiting time
Take note of where guests are waiting and seat them when tables become available
Maintain a professional, courteous attitude when confronted with hostile, impatient or irate guests
Accommodate special seating requests for guests whenever possible
Seat guests based on guest preferences and balancing of customer flow in service stations
Relay guest notes to servers, kitchen and managers as needed
Maintain supplies at the host stand according to restaurant checklist
Print menus and beverage lists as needed
Clean menus of food and stains
Thank guests as they leave and invite them to return
Process gift cards
Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager
Previous restaurant experience preferred
Strong communication and listening skills
Pleasant, polite manner and a neat and clean appearance
Self-motivated and interested in taking on additional roles and responsibilities
Be able to work in a standing position for long periods of time (up to 8hours)
Be able to lift, reach, bend and stoop
Sound like a good fit?
If you are ready to lead and inspire a team of positive, dynamic individuals, please apply. We look forward to reviewing your unique qualifications. You can learn more about all URBN brands at www.urbn.com.
As an URBN employee, your health and well-being are among our highest priorities. We offer a comprehensive benefits package for full time employees that includes medical, vision and dental coverage. All employees receive a fabulous merchandise discount, an employer-matched 401(k) plan, qualified transportation credit, a generous employee referral program and much more.
The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job