Termite Appointment Setter

Location Zip Code:

84604

Job Family:

Termites

We are seeking a hard-working, innovative, detail-oriented, and creative team player to join our Aptive team as a full-time Termite Appointment Setter! This is a full-time remote position. The individual we are looking for is also someone that enjoys working in a team environment, and excels working at an individual level.

Compensation: $16/hr + commission

Location: Remote

Work Schedule: Varied, 40 hours a week. Weekends required.

What we offer:

• Group Health, Dental, and Vision plans

• Pet insurance, Life insurance, and EAP benefits

• 401K with employer match

• Paid holidays and paid time off

• Opportunity for advancement

• Upbeat and exciting company culture and much more!

Responsibilities include:

• Generate outbound calls to existing customers to set appointments for termite inspections.

• Communicate with customers effectively.

• Develop a good relationship with customers to encourage trust and loyalty.

• Understand customer needs and requirements.

• Responsible for product knowledge to answer customer questions.

• Ability to diffuse and resolve the situation with upset customers.

• Set and meet goals and objectives set by leadership team.

• Perform welcome survey and update payment method in the company system.

• Schedule appointments and updating subscriptions in Pest routes.

• Creating a new subscription in Pest routes profile

• Scheduling the initial appointments with customers

• Responsible for customer follow-up

• Improve sales skills to Increase sales success rates.

• Perform other related job duties assigned.

Qualifications:

• High School Degree

• Entry level Microsoft 365

Requirements:

• Proven customer support experience or experience as a client service representative

• Strong phone contact handling skills and active listening

• Customer orientation and ability to adapt/respond to different types of characters.

• Excellent communication and presentation skills

• Ability to multi-task, prioritize, and manage time effectively.

• Ability to establish rapport and closing sales

• A quiet and distraction-free working space

• Stable internet connection with consistent download speeds of 20 Mbps and upload speeds of 5 Mbps

• Jitter below 20 milliseconds

• Dedicate full attention to job duties during working hours.

Aptive Environmental:

Aptive Environmental provides pest control services to 34 states in the US. Co-founded in 2015 by Vess Pearson and David Royce, Aptive launched with the clear intention of becoming a world-recognized brand.

In 2021, Aptive was included in Inc. Magazine's "Best in Business" list of companies that make a positive impact. Aptive is also featured on Glassdoor's 2019 list of Top 100 US workplaces and is ranked one of Entrepreneur Magazine's Best Companies in America. We are a proud member of the EPA's Pesticide Environmental Stewardship Program and have partnered with the United Nations Foundation's "United to Beat Malaria" to help stop the spread of malaria transmitted by mosquito bites.

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please inform your recruiter.