Terminix - Service Manager

Terminix Lynwood , CA 90262

Posted 4 months ago

Job Description

Company: Terminix A division of Service Master
Position: Services Manager
Locations: Los Angels Area - Santa Fe Springs Or Gardenia Office
Company:
Terminix is the leading provider of termite and pest control services in the United States. Headquartered in Memphis, Tenn., Terminix services more than 2.8 million residential and commercial customers in 47 states and 11 countries. Terminix provides pest control services and protection against termites, rodents and other pests threatening human health and/or safety. Terminix is a business unit of ServiceMaster Global Holdings, Inc. After more than 85 years in business, nobody knows pests and termites like Terminix. It's no wonder more than two million customers trust us to protect their homes and families from the havoc that unwanted intruders can create.
What is this role about?
Our Service Managers play a key leadership role in our local Terminix branches. This role is all about leading and motivating our local Pest Technician Teams to provide outstanding service delivery of Terminix products to our valued customers.
What does a Day-in-the-Life look like?
Every day our teams of Pest Techs are out in the neighborhoods across the country visiting residential customers and performing their pest control treatments. The Service Manager at each local branch is responsible for ensuring this team is functioning effectively, operating efficiently and maintaining high levels of customer satisfaction.
Here are a few more specifics of what you would be doing each day:

  • Monitoring branch scheduling and ensuring pest tech routes are successfully completed
  • Ensuring regulatory compliance and safety standards are met or exceeded
  • Responding to customer concerns, including resolving cancellation requests
  • Inspecting and evaluating the performance of Pest Technicians
  • Monitoring and maintaining inventory levels of pest control products
  • Facilitating continual training of local sales and service teams


What do I need to be successful?

  • An associates degree is preferred and a valid drivers license is required. (A four year degree is highly desirable)
  • Having 1-2 years of related experience is very helpful, but not required
  • Willingness to relocate is highly desirable
  • You are able to effectively lead and motivate others
  • You have strong communications skills impersonal, written, presenting
  • You are good at problem solving and coming up with practical solutions
  • You are able to build rapport easily and establish trust with customers and employees
  • You are detailed oriented and understand the importance of safety
  • You have a good aptitude for basic/intermediate math-- necessary for doing calculations related to sales
  • and service
  • Of course, given our business, you should be comfortable working outside and in confined spaces like crawl spaces and attics when necessary


Why should I choose Terminix?
In addition to being part of an iconic brand with a rich 85 year history, here are some other highlights of what you would receive as a member of the Terminix Team.

  • Highly competitive compensation
  • Comprehensive training and licensure, all paid by the company
  • Company vehicle, gas card, cell phone, and laptop
  • Opportunities for advancement and career growth
  • Medical, dental and vision coverage + discounts on ServiceMaster brands
  • Short/long-term Disability and Life Insurance
  • Paid time off


Disclaimer
The above statements are intended to describe the general nature of the work being performed by employees assigned to this classification; they are not an exhaustive list of all responsibilities, duties and skills required for the position.
Terminix and ServiceMaster are committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.
______________________________________________________________________________________________________
Job Opportunities include
Account Executives, Sales Representatives, Inside Sales, Outside Sales, Account Managers, Retail Managers, Insurance Sales, Insurance Agents, Advertising, Digital Media, Cloud Computing Sales, Business Development, Financial Planner, Technical Sales, Software Sales, Computer Sales, Sales Managers, Sales Directors, Telesales, Route Sales, Retail Sales, Customer Service, Supply Chain Sales, Sales Route Drivers, Retail Management, Sales Trainer, Merchandiser, Project Consultants, Operations Manager, Manager-in-Training, Buyer in Training, Service Managers, and much more!
____________________________________________________________________________________________
Previous Attending Clients:

Konica Minolta, Ricoh USA, Xerox, YP.com, Valley Yellow Pages, Valpak, Cox Communications, Time Warner Cable, Direct TV, Am
erican Solar, SolaryCity, Sunrun, Complete Solar, Verengo Solar, Quintiles Pharmacuetical, Oracle, Ortho Mattress, Sit & Sleep, Sears Home Pro, Pacific Home Remodeling, Orkin, Terminix, Twitter, Facebook, UPS, FedEx, Coca Cola, New York Life, Mass Mutual, Combined Insurance, Aflac, Farmers, StateFarm, Unifirst, American Textiles, Medico Linen, Alsco, Cintas, Aramark, Wilmar, Interline Brands, Prudential Overall Supply, Primepay, ADP, Paychex, Worldpay, Transfirst, Meritus Payment, FirstData, Corelogic, Move Inc, Waxie Sanitary, Westlake Financial Services, Aerohive, Southern Wine & Spirits, Gallo Wine, PRP Wine, CH Robinson, Specialty Apparel, Sonitrol Security, ADT, SCI, Bay Alarm, AIG, New Horizons, Armstrong Garden Centers, Dick Sporting Goods, Bed Bath & Beyond, Sprint, Verizon Wireless, Celluar Sales, So Cal office Tech, BofI Federal, Zillow, Trulia, RW Lynch.

Company Description

Terminix is the leading provider of termite and pest control services in the United States. Headquartered in Memphis, Tenn., Terminix services more than 2.8 million residential and commercial customers in 47 states and 11 countries. Terminix provides pest control services and protection against termites, rodents and other pests threatening human health and/or safety. Terminix is a business unit of ServiceMaster Global Holdings, Inc. After more than 85 years in business, nobody knows pests and termites like Terminix. It's no wonder more than two million customers trust us to protect their homes and families from the havoc that unwanted intruders can create.
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