Terminal Operations Manager

Position Summary

This position is accountable for the operation, personnel management, and the service to customers as assigned.

Essential Functions

• Promote and develop safe work behaviors in line with the companys safety programs and objectives

• Monitor hours of service for drivers; maintain compliance with all company and government regulations and policies

• Supervise performance of drivers to achieve incident free deliveries of every load

• Lead, manage, evaluate, and develop staff personnel as assigned

• Forecast terminal performance; evaluate performance and take corrective action to meet expense and financial forecast

• Engage local customers regularly to drive growth and enhance relationships

• Ensure maximum asset utilization

• Greater than 80% travel expectation, extensive driving and some air travel required

• Facility audits for assigned locations

Qualifications

Qualifications

• Bachelors degree in business related field or equivalent business experience in the transportation industry

• Excellent conflict resolution skills

• Effective oral, written and interpersonal communication skills with the ability to influence

• Basic understanding of Microsoft Office

Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to:

• Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.

• Provide constructive guidance to other employees and representatives of third parties.

• Contribute to providing the highest quality of products and services to customers.

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