Terminal Manager

Citgo Rocky Hill , CT 06067

Posted 2 months ago


Relocation Benefits are available for this position.


Employer will not sponsor visas for position

Job Summary

Provide leadership, supervision, and management to ensure a safe, environmentally sound, and aggressively costed terminal operation that supports the customer and CITGO's mission and enhances CITGO's overall strategy and image.

As a working manager, manages the production and activities of all terminal employees based at his/her facility. Plans and directs work, provides training, facilitates interaction with other work groups, establishes goals and objectives and sets performance criteria.

Reviews candidates to fill vacancies and conducts performance reviews. Establishes and manages capital and operating budgets.

Minimum Qualifications

High School Diploma

Bachelors Degree Desired

List any specialized training or unique skills required:

  • Experience operating light oils terminals

  • Office PC and SAP applications

  • Negotiation/conflict resolution skills

  • Valid Driver's License is Required

The minimum number of years of job related experience required by this job is 5 years.

Job Duties


Conduct safety meetings with employees and review safety procedures with customers and contractors to raise safety awareness levels, to ensure compliance with a multitude of laws and regulations, and to avoid death and injury. As a working manager, perform daily terminal inspections looking for unsafe work conditions or environmental concerns to ensure a safe and environmentally sound operation.

Review, understand, and apply the information found in corporate manuals, permits, regulations, safety rules, and environmental procedures to ensure compliance with federal, state, and local regulations and internal guidelines. Complete and submit safety and environmental reports in a timely manner to avoid violations, fines, and other penalties.


Implement and enforce the operational, technical, and administrative guidelines in the Terminal Operations Procedures by delegating duties, conducting meetings and reviews, and promoting teamwork with the employees. As a working manager, supervise or perform the receipt of petroleum products into storage and the delivery of same to our customers via the truck loading rack, marine loading docks, or pipeline systems.

Establish local protocols to provide around-the-clock service to our customers by requiring employees to work ever-changing schedules and fulfill on-call obligations that are dictated by the business needs. Manage the safe and reliable use of the terminal assets by the many customers and truck drivers who rely on CITGO everyday for the products needed to keep their businesses running. Develop new and better ways to operate the terminal more safely and efficiently by using the process of continuous improvement, by testing new products from contractors and vendors, and by staying abreast of industry trends by maintaining relationships with our competitors.


Assess the viability and cost of current operations and project future costs to operate and maintain them to the standards established by CITGO. Determine the future capital needs for the facility from regulatory and competitive standpoints to continue to support the corporate goals and meet planned business needs.

Compile information to include in annualized operating and capital budgets by developing scopes of work, estimating project costs, and soliciting bids and estimates for contractors and vendors. Monitor parameters, control expenses, take corrective actions if excesses develop, and weigh the impacts of project cancellations and delays to ensure that budget projections are achieved and a cost-effective operation is maintained.


Track the monthly activities in and around the terminal and prepare daily, monthly, and quarterly reports. Communicate with CITGO marketers, exchange partners, common carriers, and CITGO Territory Sales Managers to verify service levels, to mediate problems, to advise of product outages, and to inform of scheduled maintenance downtime.

Communicate supply, demand, and inventory positions to CITGO's Supply Department to achieve minimum inventories and acceptable outage levels. Monitor pricing and rack activity at CITGO and competitor terminals and communicate noteworthy information to CITGO's pricing analysts.


As a working manager, verify that gasolines, diesel fuels, heating oils, and jet fuels meet specifications per the CITGO Fuel Quality Control Manual by sampling, testing, documenting, and controlling each product stream as it enters and leaves the terminal. Develop detailed tank conversion plans to convert to the lower Reid Vapor Pressure (RVP) gasolines during the industry transition to the summer grades and to ensure compliance. Monitor and schedule the removal of tank bottom sludge to ensure unadulterated, quality products are available to our customers.


Maintain high service levels and open communication lines to gauge and attain high customer satisfaction. As a working manager, keep the property, plant, and equipment in a well-maintained condition that is functional, reliable, and conveys a positive CITGO image.

Assess the impact of our operations on the surrounding communities and plan to minimize issues such as noise, traffic, vehicle accidents, and unpleasant odors. Develop and implement a proactive community relations plan where the goal is to achieve community acceptance by scheduling site visits from emergency responders, involving city officials, making targeted donations, participating in community outreach programs, leading industry initiatives, conducting annual customer and neighborhood appreciation events, and supporting CITGO's MDA fundraising efforts.


Conduct training classes and supervise individual training efforts to meet the minimum regulatory-required training for each employee at the terminal. Use the Employee Development Plan (EDP) to document employee's development needs and related implementation plans.

Review and solicit training material to help employees develop the skills needed for fulfillment and advancement. Coach, counsel, and encourage employees to hone their existing skills and learn new ones by conducting performance reviews and documenting such in the EDP. Delegate higher-level tasks to subordinates and teach them the skills needed to do the job; succeed; and, ultimately, advance. Promote Teamwork environment where terminal personnel are motivated to achieve their maximum potential and to accomplish their performance measures/goals; Foster honest and open communications; Recognize performance achievements as a team and individually


As a working manager, protect inventories by correctly measuring inbound and outbound petroleum products. Properly measure bulk product movements by physically gauging the product in the tanks and properly measuring outbound movements by calibrating meters.

Reconcile daily the physical terminal inventories to the corporate book inventories in SAP; investigate variations beyond acceptable levels; and initiate corrections, adjustments, or repairs. Coordinate product movements with the Supply Department to minimize outages and to ensure ratable supply. As a working manager, maintain the delivery and control equipment by conducting preventative maintenance to minimize downtime, customer inconvenience, and cost.

Contribute to solutions and initiate action plans as identified in Marketing's Terminal By Terminal (TBT) action plans. Coordinate the inspection, maintenance, repair, and painting of the facility's storage tanks and piping to CITGO's standards


Strive to keep available lease space rented by soliciting tenants, screening them for compatibility with terminal operation, negotiating lease agreements, and coordinating with CITGO's Real Estate Department to obtain payment and administer the lease. Monitor the tenants' activities and ensure they follow the rules and regulations.


Develop project scopes, research options, and prepare Engineering Work Requests to design the project to attain the business goal. Implement CITGO's corporate guidelines by completing AFE justifications, coordinating the creation of bid packages with the Purchasing Department, and soliciting contractor and vendor bids. As a working manager, supervise and oversee on-site contractors, inspect vendor products, and track costs properly in SAP to ensure the project costs do not overrun the budget and that CITGO obtains value for its budgeted dollars.


Ready the terminal employees and response contractors to be used during an emergency by reviewing response plans, conducting spill drills, and sponsoring training exercises. Coordinate emergency response resources by leading local cooperatives, developing relationships with federal, state, and local regulators, and unifying companies in our industry.

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Terminal Manager