Terminal Manager

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program.

Pay: $90,000 per year

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM 2024 Employee Benefits | Staff & Management.

Position Summary:

The Terminal Operations Manager is responsible for those client facilities and personnel under his / her supervision to ensure that the Company is providing professional and quality service and to ensure compliance with all safety, quality, and compliance standards established by the Company, by our clients, and by regulatory authorities. Employee is also responsible for ensuring that the planned profitability of responsible accounts is realized.

Essential Job Functions:

• Communicate effectively with employees and client to ensure fulfillment of performance and quality requirements.
• Maintain positive relationship with client representatives.
• Control cost to ensure profitability of area of responsibility.
• Ensure clients receive accurate invoices in a timely manner. Follow- up on payment of all invoices.
• Responsible for and /or the oversight of the recruiting, hiring and training of all employees in his/her area of responsibility. Ensure this is done in accordance with established procedures and in a cost-effective manner.
• Ensure that each employee receives proper training commensurate with the job responsibilities assigned and that all training is properly documented and maintained according to Company standards.
• Ensure that duty managers and supervisors are properly trained and understand their assigned duties.
• Monitor compliance with contractual and regulatory requirements in area of responsibility.
• Ensure that payroll is prepared and transmitted in an accurate and timely manner.
• Ensure that any injuries, incidents, accidents, etc. are documented, reported and processed appropriately.
• Monitor safety program within area of responsibilities and communicate with Safety Quality Managers on a frequent basis to ensure compliance with all Company safety standards.
• Establish and maintain effective communication and working relationship with passengers, co-workers, shift coordinators, supervisors, managers, etc.
• Comply with all safety, security, compliance and quality standards and procedures established by the Company, Clients, and regulatory authorities.

Supervisory Responsibilities:

• Duty Managers, Supervisors, Field Employees.

Specific Job Knowledge, Skill, and Ability:

Language Skills:

• Ability to communicate effectively
• Ability to read and interpret documents such as safety rules, operating and procedure manuals, and employee handbooks.
• Ability to write routine reports and correspondence.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Must possess and utilize effective listening skills.

Math Skills:

• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

Reasoning Ability:

• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

General Company Requirements:

• Employee must comply with the Company's management grooming standards and must always wear his or her SIDA badge/Airport ID.
• Employee must comply with all guidelines and policies set forth in the ABM Employee Handbook. These policies include, but are not limited to, the Company's Zero Tolerance Discrimination and Harassment Policy, Retaliation Policy, Ethics Policy, and Security Policy. Employee must also comply with regulatory agency requirements, including, but not limited to, the ADA, ACAA, DOT, TSA, FAA, and Federal, State, and Local authorities.

Education:

• Bachelor's degree or equivalent work experience

Skills / Experience:

• 3 or more years management experience preferred.
• Previous aviation industry experience preferred.
• Excellent communication and leadership skills
• Budgeting, expense control and scheduling experience.

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

About Us

ABM (NYSE: ABM) is one of the world's largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM's comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries - from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit www.abm.com.

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com ABM does not accept unsolicited resumes.