Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Tenant Services Coordinator

Expired Job

Jones Lange Lasalle Inc. Miami , FL 33196

Posted 2 months ago


Ensure organizational excellence at a property by providing administrative support to the General Manager (GM) and Property Teams. Maintain positive relations between building tenants and owners and JLL.


  • Provides direct administrative support to Managers and Chief Engineer (CE) and tenants as needed

  • Ensure that 100% of certificates of insurance for tenants and contractors are accurate and in compliance with standards

  • Responsible for the overall cleanliness of the reception, lobby, and/or building managed conference room areas

  • Assist in Management Audits and prepares all files and records in preparation for the audit annually

  • Prepare and send all in and outgoing mail and packages including certified, overnight and special deliveries

  • Type general correspondence and memos using mail merge for large mailings.

  • Create, maintain, review, purge and forward files to appropriate storage location in accordance with company record retention policy

  • Update and file all documents for Vendors and Customers and ensure that contract and lease administration files are accurate and up to date

  • Maintain and update employee, clients and customer contact databases.

  • Organize department lunches, meetings, events and business travel and all conference room reservations

  • Enforces compliance with insurance requirements among tenants, contractors, vendors and suppliers. Documents incidents of potential liability to property and equipment and forwards information to appropriate risk management personnel. Establishes and implements compliance enforcement procedures

  • Establishes the new tenant welcome and orientation program as follow-up to tenant construction coordination process managed by the (GM)

  • Develops, revises and coordinates implementation of property manuals within the portfolio with the assistance of the property team members. Property manuals include, but are not limited to the Tenant Handbook, Team Handbook, Hazard Communication Program, Building and Tenant Emergency Response Manuals, Space Utilization Guide and Lease Summary Book

  • Assists (CE) in meeting the assigned criteria within the Operations Audit.

  • Ad hoc administrative requests


  • Process all aspects of accounts receivable (AR) and accounts payable (A/P) including coding invoices and billing tenants

  • Obtain completed W-9 forms from all vendors

  • Initiates cost reduction programs relative to office supplies, equipment and furnishings and maintain such

  • Negotiates office equipment leases and maintenance agreements while ensuring technological advancement of support systems fall within budget guidelines

  • Coordinates timely repair and maintenance of office equipment

  • Tracks budget line items relating to administrative account purchases and resolves negative variances relative to budget

  • Prepare manual adjustment forms for all miscellaneous tenant service requests and ensure they are processed correctly on a monthly basis

  • Ensure engineers take monthly readings from electric meters for tenants that have supplemental units.

  • Enter data on tracking spreadsheet, calculate what is owed, bill the tenants, and add charges to monthly manual adjustment forms

  • Prepare invoices to be billed back to clients and send out accordingly for payment. Copies of invoices must be sent to JLL corporate


  • High school diploma required

  • BA/BS, preferred

  • Less than 1 year of experience/entry level

  • Commercial real estate experience a plus


  • Advanced oral and written communication skills

  • Ability to speak effectively before small groups of tenants or employees

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions for office equipment, and procedure manuals

  • Strong organizational skills

  • Self-starter, able to manage multiple projects simultaneously and under pressure

  • Develop effective and constructive solutions to challenges and obstacles

  • Ability to work efficiently autonomously or as a member of the team

  • Be a team player, dealing effectively with coworkers and internal clients at all levels and in multiple JLL disciplines

  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages

  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

  • Ability to work, on occasion, flexible hours which may exceed 8 hours in a day, 5 days in a week or 40 hours in a week

  • Can effectively cope with change, can shift gears comfortably, can decide and act without having the total picture, and can comfortably handle risk and uncertainty

  • Strong attention to detail

  • Proficient knowledge of Microsoft Office/Suite

  • Capability of developing proficient knowledge of other standard software programs or piece of technology identified as standard for JLL or the client

  • Knowledge of Cash, Yardi and 4sight is preferred

JLL Privacy Statement

When you visit JLL websites, JLL may collect information related to those visits, without you actively sending that information. This information may include, for example, the internet browser you are using, your access device's operating system, the language in which that system presents information to you, your IP (Internet Protocol) address, the web search that took you to the JLL website, the web pages and advertisements displayed to you, and the links you click on.

For additional details please see JLL's Global Privacy Statement or our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Student Services Coordinator

Keiser University

Posted 3 days ago

VIEW JOBS 11/16/2018 12:00:00 AM 2019-02-14T00:00 STUDENT SERVICES COORDINATOR Location:Miami, FLSchool Name:Keiser University Keiser University is a regionally accredited, private, career university that provides educational programs at the undergraduate and graduate levels for a diverse student body. The main campus is located in Fort Lauderdale with campuses located throughout the State of Florida and internationally. Through quality teaching, the University is committed to provide all students with opportunities to develop the knowledge, understanding, and skills necessary for successful employment. Committed to a students first philosophy, Keiser University prepares graduates for careers in business, criminal justice, health care, technology, hospitality, education and career-focused general studies. Inherent in our Mission is service to the community. This service includes community partnerships, involvement with various constituencies and various continuing education programs. The Student Services Coordinator position supports the Student Services function by providing a broad range of student activities and that promote student engagement and professional development. Student Services Coordinators accomplish this through: * Offers placement assistance and career development to students and graduates * Coordinates and facilitates student activities * Provides excellent customer service to students and handles their requests in a timely manner * Develops and maintains employer relationships * Maintains accurate records and documentation The Student Services Coordinator must have a minimum of a Bachelors degree and have at least two years of related experience. This is a full time position that requires day and evening availability. For consideration, only online applications will be accepted. For further information, you may contact your local campus. Campus contact information listed on our website at Thank you for your interestin our school system. Our schools prohibitdiscrimination and harassment based on race, color, creed, religion, sex,gender, national origin, citizenship, ethnicity, marital status, age,disability, sexual orientation, gender identity and gender expression, geneticinformation, veteran status, or any other status protected by applicable law tothe extent prohibited by law. Keiser University Miami FL

Tenant Services Coordinator

Expired Job

Jones Lange Lasalle Inc.