Tenant Account Analyst

Unless specifically contracted, resumes from recruiting agencies are not being accepted for this position. We are currently seeking a Tenant Account Analyst to act as the primary tenant and internal customer contact, and will also act as a liaison with our third party lease administration team.

Responsibilities include:

• Internal liaison with Leasing, Property Management, Regional Counsel and our third party lease administration team

• Review of tenant CAM & real estate tax billings

• Support internal requests for detailed lease interpretation and any supporting calculations

• Manage tenant vacates

• Review the monthly rent roll, specifically monitoring tenants awaiting rent commencement

• Process and notify tenants of changes in their rent, CAM, real estate tax and other charges

• Review late fees prior to assessment

• Run quarterly statements

• Prepare / provide due diligence documentation as required

• Primary responsibilities also include; Tenant account maintenance, collections and pursuit

• Collecting tenant rents and all other charges

• Handle all tenant discussions and communications

• Responsible for tenant accounts receivable pursuit, documentation and follow-up

• Resolve all disputed charges, including CAM, real estate tax, base rent, utility and other charges

• Research and apply unapplied cash balances

• Prepare tenant demand and default notices

• Set up and monitor payment plans

• Identify and process write-offs

• Identify tenants for legal collections (with outside attorneys)

• Manage legal collections pursuit liaising with internal and external counsel

• A/R management reporting

• Establish and maintain a healthy and productive relationship between landlord and tenant

• Special projects as assigned

Requirements:

• 2 or 4 year degree with business concentration preferred, or equivalent, relevant work experience

• 2 - 3 years' experience in commercial real estate

• Collection experience preferred

• Ability to read and understand complex real estate based legal documents

• Real estate / commercial lease abstractions skills are a plus

• Proficiency in Microsoft Word, Excel and Outlook, with ability to quickly pick up other systems

• Strong written and verbal skills

Kimco Realty is an Equal Opportunity Employer - Minority/Female/Veteran/Disability/Sexual Orientation/Gender Identity or Expression.