Temporary Visitor Services & Park Intern - John Martin Reservoir State Park

Department Information

THIS IS A TEMPORARY POSITION (9 MONTHS OR LESS) - PAYING $15.75-$17.00 PER HOUR

EMPLOYMENT STARTS 3/1/24 THROUGH 10/31/2024.

To apply, please submit only your application (without attachments such as resumes or cover letters). This announcement will remain open until FILLED. You are encouraged to apply early.

The mission of the Colorado Department of Natural Resources is to develop, preserve, and enhance the state's natural resources for the benefit and enjoyment of current and future citizens and visitors. In an effort to build diversity and inclusion we welcome applications from people of diverse backgrounds and abilities.

COLORADO PARKS AND WILDLIFE (CPW)

Our Mission is to perpetuate the wildlife resources of the state, to provide a quality state parks system, and to provide enjoyable and sustainable outdoor recreation opportunities that educate and inspire current and future generations to serve as active stewards of Colorado's natural resources. Colorado Parks and Wildlife.

Description of Job

Temporary Intern: Educate the public and learn about the different roles within our State Parks. They perform a wide variety of jobs, and most work is conducted outside in all seasons and weather conditions. Interns work where everyone comes to play! They wear many hats because of the diversity of the State's geography, visitors, and recreational opportunities.

• Intern's time will be divided between all sections of the park: Maintenance, Park Ranger, Visitor Services, and Interpretive/Education Programs. This position will assist with all areas of daily park operations to gain a broad understanding of careers in the natural resource field.

• Assists in Visitor Services operations, revenue collection/verification, accounting, deposits, and education/ interpretive programs, assuring quality customer service and accuracy.

• Conducts general park maintenance and cleaning of public facilities including: restrooms, vault toilets, campsites, picnic areas, trails, etc.

• Operates and performs routine maintenance on State owned vehicles and equipment.

• May assist with carpentry, plumbing, masonry, snow removal, electrical work, and transporting materials and supplies and perform other duties as assigned.

PARK MAINTENANCE TECHNICIAN: Responsible for all general park maintenance and cleaning of public facilities including: restrooms, showers, vault toilets, campsites, picnic areas, trails, etc.

• Must be at least 16 years of age

• Operates and performs routine maintenance on State owned vehicles and equipment

• Assures quality customer service and facility maintenance, repair and cleanliness

• Provides information and assistance to visitors

• May assist with carpentry, plumbing, masonry, electrical work and transporting materials and supplies

• Must be willing to work outside during inclement weather (heat, wind, rain)

• Be able to lift 50-75 pounds repeatedly during the course of a single workday

• Performs other duties as assigned

VISITOR SERVICES TECHNICIAN: A customer service based position that involves working in a visitor center or gate entrance, greeting visitors, or may be assigned to work in the field in specialized duties. Daily interaction with park visitors requires effective communication and public relations skills.

• Staff the park entrance station and/or the visitor center.

• Provide information and assistance to visitors (distributes maps/brochures, orients visitors to park facilities and amenities, promotes education programs, educates on State Park regulations, etc.)

• Provide information to the boating and non-boating public.

• Sell parks passes, permits, books, maps, clothing, firewood and other novelties.

• May sell gift certificates, search and rescue cards, boat registrations, OHV registrations and snowmobile registrations, fishing and hunting licenses.

• Operate a cash register.

• Answering of telephones and transferring/taking messages.

• Photo-copying and filing.

• Collects revenue, completes shift report and balances shift box at end of each shift.

• May prepare campground reservations forms and documents.

• May document and report visitor complaints.

• Cleaning and light maintenance duties of interior and exterior of gates, visitor center and/or offices, including litter pick up.

• May assist with special events or programs within the park.

• Other duties as assigned

This application is for all, current, open seasonal positions at the park. Please select which position(s) you are applying for.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

INTERN

• Must be 16 years of age or older.

• Must have a current & valid driver's license required for operating a state vehicle and acceptable driving record (will be verified as part of comprehensive background check process).

• Must be available to work various shifts including evenings, weekends and holidays and may involve working during inclement weather.

• This position requires outdoor physical work that may require climbing in and out of

• vessels/vehicles and/or under trailers to perform job functions.

• Current First Aid and CPR certifications preferred.

• Must be able to work with limited supervision and work well within a team.

• Must possess strong interpersonal communication skills to deliver excellent customer service.

• Basic computer skills required (MS Office Suite, Google App Suite)

• Preference may be given to applicants with or working towards a Natural Resources degree or similar education.

• Previous experience handling money and working with the public is preferred.

• Must be able to lift 50 pounds repeatedly during the course of a workday.

Notes

• This position is up to 40 hours per week and up to nine months in duration

• School Schedules MAY be accommodated

• The work-site will provide some uniform items, however the employee may be required to purchase limited uniform items at their own expense.

Visitor/Maintenance

• Must be at least 16 years of age.

• Must be willing and able to work up to 40 hours per week.

• Must be available to work evenings, weekends and holidays.

• Must be available to work varied shifts.

• Must have a current & valid drivers' license or reliable transportation.

• Must have a current & valid driver's license required for operating a state vehicle

• Must be able to climb in and out of vessels and under trailers.

• The work-site will provide some uniform items, however the employee may be required to purchase limited uniform items at their own expense.

• Preference may be given to applicants with or working towards a Natural Resources degree or similar education.

• Possess strong communication skills to deliver excellent customer service.

• Basic computer skills preferred

• Knowledge of power tools and hand tools preferred

• Ability to work with little supervision and work well within a team.

• May need to undergo criminal background investigation.

• Must be willing and able to work outside, which may involve inclement weather.

• Must be able to lift [50-100] pounds repeatedly during the course of a workday.

PHYSICAL REQUIREMENTS:

These positions will perform physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stopping, and handling of materials. Possibly Standing for 8 hours straight on overly busy days

WORK CONTEXT:

In addition to work activities, below is a list of means and manner of conducting duties in this position:

Radio Communication

• Radio communication is also a primary means of communication for these positions, and used daily.

The park will provide uniform shirts and hats. Employee will be required

to purchase limited uniform items at their own expense.

Supplemental Information

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Department of Natural Resources is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator at dnr_hr_employeebenefits@state.co.us.

ADAAA Accommodations

Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact dnr_hr_employeebenefits@state.co.us at least five business days before the date that any accommodation will be required to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.

E-Verify employer:

The Department of Natural Resources participates in E-Verify in accordance with the program's Right to Work for all newly-hired employees. Employees are queried through the electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify identity and employment eligibility. You may complete section 1 of the I-9 form upon your acceptance of a job offer letter, but no later than your first day of employment and in addition, on your first day, but no later than the third day, you are required to submit original documents to verify your eligibility to work in the U.S. Learn more about E-Verify, including your rights and responsibilities.

Toll-Free Applicant Support

• Technical Help

If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV at 855-524-5627, Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application first, ensure your documents are PDF or Microsoft Word files and second, close the document before you attempt to upload (attach) it. The Human Resources Office will be unable to assist with these types of technical issues.

HOW TO APPLY: Thank you for your interest. Submit an on-line application by clicking the link below or submit a State of Colorado Application for Announced Vacancy and all supplemental questions according to the instructions provided below. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed above.