Temporary Underwriting Support Assistant - Omaha, Ne

Mutual Of Omaha Insurance Company Omaha , NE 68102

Posted 2 months ago

Are you looking to get your foot in the door with a reputable and fast growing company?

Mutual of Omaha is looking for energetic and driven Temporary Underwriting Support Assistants to join our Medicare Supplement team! This position will support producers and underwriting staff on new business applications by gathering, processing, and entering information needed by underwriting staff to determine coverage and rating offers; responsible for policy issue, delivery and post issue requirements.

What we offer:

  • $16 hourly pay

  • Benefits including: health, dental, vision, 401K contribution, vacation accrual, and paid holidays

  • Growth opportunities within company

  • Casual, interactive team culture

What to expect:

  • Training will begin September 23rd and October 7th.

  • Assignment will last approximately end of 2019

  • This position is in a fast paced, high volume environment with production goals

  • 75% of the workday consists of making or receiving calls

For over 100 years, Mutual of Omaha has been known nationally as a reliable, trustworthy, knowledgeable and caring company with a solid reputation built on our commitment to excellence. We are a full-service, multi-line provider of insurance and financial services products for individuals, businesses and groups throughout the United States. We are committed to providing outstanding service to our policyholders. Our commitment to customer service is the cornerstone of our vision and values.

Essential Job Functions:

  • Reviews and verifies the accuracy and completeness of applications to include premium handling; is thorough when performing reviews and conscientious about attention to detail to ensure a high quality product to customers.

  • Relationship manager for internal and external customers; provides information and researches, analyzes and resolves problems to satisfy customer expectations; provides high quality customer service by remaining knowledgeable of current guidelines and practices.

  • Meets or exceeds time service, quality and customer service expectations as defined by management; ensures timely responses to internal and external customers submitted via phone, email and workflow systems.

  • Communicates effectively with internal and external customers; verbal and written communication is clear, concise and professional; uses appropriate grammar and spelling in written correspondence.

  • Uses various databases to document reporting requirements and system generated reports. Accesses various other systems to provide information required by underwriting and maintains and retrieves underwriting files.

  • This position requires extensive or prolonged typing/keyboarding.

  • This position requires sitting over 66% of the time.

  • This position requires Visual Acuity at 20 inches (or less) over 66% of the time.

Minimum Qualifications:

  • Experience working in customer service

  • Experience with word-processing and email

  • Strong written and verbal communication; uses sound judgment

  • Able to create and build relationships with customers

  • Strong attention to detail

  • Ability to multitask effectively, work under pressure, meet deadline requirements and be flexible to meet changing customer needs.

  • Demonstrates learning agility in key job functions, takes end to end ownership of assigned work load

For inquiries about the position or application process, contact our HR Helpline at 1-800-365-1405.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at 1-800-780-0304. We are available Monday through Friday 7 am to 4:30 pm CST.

Mutual of Omaha and its affiliates are an Equal Opportunity /Affirmative Action Employer, Minorities/Female/Disabled/Veteran

To All Recruitment Agencies: We do not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.

Advertised: Jun 28, 2019 09:00 AM Central Daylight Time

Applications close:


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Temporary Underwriting Support Assistant - Omaha, Ne

Mutual Of Omaha Insurance Company